Infrastructure Technician (Citrix)

Role: Infrastructure Technician (Citrix)

Contract duration: till 31st December 2024

Location of work: ACT, NSW

Experis is supporting a large Defence Industry Partner and is currently seeking for an Infrastructure Technician (Citrix)

The Senior Infrastructure Technician will be required to perform and/or have responsibility for duties including, but not limited to:

• Manage the architecture and integration of Citrix ICT infrastructure onto Navy platforms.
• Execute the setup and configuration of Citrix infrastructure, including installing and configuring infrastructure components and provisioning necessary resources.
• Ensure the continuous health and optimal performance of Citrix infrastructure by applying patches, updates, and conducting regular health checks.
• Maintain and enhance Citrix build and deployment automation scripts to streamline processes, accommodate changes, and troubleshoot issues, enabling efficient and reliable deployments.
• Collaborate with the End User Services (EUS) team to manage the complete lifespan of desktop VDI, covering planning, deployment, maintenance, and adherence to organisational standards.
• Monitor user experience, performance metrics, and set up alerting mechanisms to promptly identify and address any anomalies or critical events, ensuring a seamless user experience.
• Create and peer review Standard Operating Procedure documentation (SOPs), build guides and related artefacts.
• Report to the EUC & Apps Integration Lead in relation to status of activities, identified risks and task completion.
• Work collaboratively with project peers and external stakeholders to deliver an overall high-quality end product.

Required Skills & Experience:

• Experience in Defence as a Senior Infrastructure Technician.
• Demonstrated experience in the architecture and integration of Citrix ICT infrastructure onto platform operating systems.
• Demonstrated experience and knowledge in:
• Citrix ADC (Netscaler)
• Citrix Monitoring
• Nutanix AHV
• VMware VCF/ESXi/vSphere
• Machine Creation Services
• IGEL and UMS
• PowerShell Scripting & Ansible Automation
• Ability to take customer requirements, industry standards and frameworks and apply in a practical application to future proposed designs and systems.
• Strong communication, interpersonal and negotiation skills with ability to present and engage with both internal and external stakeholders and Projects.

Desirable Skills & Experience:

• Strong knowledge of ITIL best practice and ISO Quality Standards.
• Strong knowledge in applying cyber-security controls and practices aligned to zero-trust architecture principles.
• Strong knowledge with ADF deployed environments/platforms and the unique networking, support and security constraints.

Shwetha Bhaskar
Candidate Manager

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856