AddressAbout us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
Bring your expertise in sales and people leadership and drive productivity, innovation, and process improvement to our team of dedicated Inside Sales Account Managers.
This is an exciting opportunity for a Sales Manager – Inside Sales to join a dynamic and highly engaged team with a great culture and become an integral part of the Officeworks B2B Leadership team. With amazing work perks and benefits, Officeworks provides opportunities for professional development and career progression.
Leading a team of up to 11 Account Managers and reporting to the National Manager - Inside Sales, you will be an integral part of the B2B Leadership team, responsible for coaching, motivating, and empowering your team to provide exceptional customer experiences and deliver profitable sales growth.
Our Inside Sales team manages 6,500 small to medium businesses with each Account Manager directly responsible for a portfolio of customers. Over the phone, the team develop trusting relationships, understands their customers unique business requirements and tailors solutions to help make bigger things happen.
We offer great flexibility, working from our North Rocks office and at home in a hybrid working arrangement.
As the Sales Manager – Inside Sales you will:
- Develop and execute Inside Sales team plans, aligned to overarching B2B strategy.
- Support the continual improvement of measurement and reporting capabilities
- Help to create an environment in which processes are designed and continually improved to achieve productivity/efficiency objectives
- Achievement of all related targets at a team level (Sales, Margin, Expenditure and others as req’d)
- Grow, coach and mentor a team of Inside Sales Specialists to continuously improve rates of existing customer growth and account retention
About you
You are an experienced sales leader, with a background in B2B sales. You are people-centric and thrive on developing productive, high performing teams whilst creating a supportive and engaging team culture. Building sales capability within your teams and seeing them flourish is what makes you a great leader. In addition, you will have:
- 3-5 years’ experience in B2B sales.
- At least 2 years’ experience in people leadership, managing similar size teams with a good understanding of Inside Sales.
- Demonstrated experience developing and coaching Sales Teams.
- Experience with Salesforce, SAP CRM and PowerBI is a bonus.
- Proven experience in building, maintaining and improving the quality of sales pipelines and developing strategic plans and initiatives (eg volume, value, win rates and pipeline velocity)
- Experience in forecasting and influencing sales performance at a team level.
Our culture
It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:
- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
Officeworks is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.
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