Installation and Service Technician - Multiple roles

About Talius:

Talius is a leading technology company that specializes in providing innovative and cutting-edge solutions to our rapidly growing Healthcare client base. We are currently seeking skilled and dedicated Project Installation and Service Technicians to join our team in Adelaide. These roles will be crucial in supporting our installed client base and working on upcoming projects.

Key Responsibilities:

• Install, configure, and maintain Talius' end devices and cloud-based applications for clients, ensuring seamless functionality and optimal performance.
• Handle the setup, troubleshooting, and maintenance of BLE, RFiD, WiFi devices, LAN, and WAN, ensuring reliable connectivity and efficient communication.
• Collaborate with project teams to execute installations and contribute technical expertise during project planning and execution phases.
• Provide on-site technical support to clients during installations, service calls, and maintenance visits.
• Diagnose and resolve hardware and software issues promptly to minimize downtime and maximize client satisfaction.
• Comply with safety protocols and industry standards during installations and Service visits to maintain a safe work environment.
• Ensure adherence to project timelines and deliverables, reporting any deviations to the project manager.
• Keep accurate records of all installations, service visits, and maintenance activities, maintaining proper documentation.

Requirements:

• Proven experience and expertise with Applications, BLE, RFiD, WiFi devices, LAN, and WAN technologies.
• Hold a valid cablers license to handle cabling installations and repairs.
• Possess a clean and valid driving license, with a reliable means of transportation.
• Capable of obtaining a police clearance certificate to meet the necessary security requirements.
• Strong problem-solving skills and the ability to troubleshoot technical issues efficiently.
• Excellent communication skills to interact with clients and collaborate effectively with team members.
• Ability to work independently and as part of a team, ensuring project success and client satisfaction.
• Flexibility to be on call and work occasional evenings or weekends, as required.