Ready to take the next step and challenge yourself in a new environment?
We have an exciting opportunity for a claims professional to join a supportive Superannuation company who place a strong focus on employee engagement. You'll be provided with support and training, as well as opportunities to progress your career.Who will you be working with?This is a fantastic opportunity to work with a well-regarded and rapidly growing company. Recognised for their professionalism and long-standing client relationships. On offer is a vibrant and social team and the utmost in mentoring, training and development.What will you be doing?
- Proactively assisting the customer needs with their Superannuation enquiries
- Managing and serving customer accounts
- Providing clarify on plans to suit the customers requirements
- Ensuring customer service standards are met
- Ensuring all activities are compliant within industry time frames
- Identify issues/improvements where necessary
- Insurance claims experience - a must
- High level of customer service and communication
- Eagerness to learn and progress within the insurance industry
- Understanding of the claims process