Claims Administrator

About Us Drawing on the support of our parent company Brookfield's global connections, LINX Cargo Care Group is one of Australia and New Zealand's most trusted freight, logistics and forestry service providers. Collectively our group of businesses, working across road, rail, port and forestry logistics, have the skills and capabilities to safely keep national supply chains moving for our customers and communities. With more than 3,300 employees we know that the strength and success of our Group hinges on the power of our people. Our valued workforce of driven, skilled, and safety-focused specialists is empowered to learn, lead, and grow. Autocare Services is one of Australia's largest and most experienced automotive logistics supply chain companies specialising in the delivery of flexible and diversified solutions in the processing, storage and transportation of motor vehicles on behalf of our customers. We are built on over 50 years' experience as industry specialists, and exceptional service is the cornerstone of our business. The Opportunity Based in Laverton and reporting to the Group Insurance & Claims Manager, your primary responsibility will be the end to end management of claims. Including providing support to all functions relative to the claim evaluation and decisions in accordance with company contracts and policies, processing and handling, and settlement of damages and insurance claims. Key responsibilities include: Consistent delivery of high quality customer service.Accurate and timely end to end management of claims.Review and management of claims recovery potential.Ensuring adherence to company policies and procedures.About You We are seeking a customer and quality focused individual with excellent communication skills. You will be calm under pressure and be computer literate with a sound understanding of the Microsoft Office Suite. Your flexibility, willingness to learn and your positive attitude will contribute to your success in this position. Other key attributes required for the role include: Negotiating and decision making skills.Exceptional attention to detail with a 'can do' attitude.Ability to build strong relationships with internal and external stakeholders.Sound organisation and time management skills.An ability to identify areas for process improvement and execute accordingly.Experience in the insurance industry or claims management, whilst not essential, would be a useful background for this role. The Benefits Working for us will put you in a strategic position with your career, with opportunities for growth and development along with financial and non-financial benefits. We're looking for people who share and live our values of BE BRAVE BE BOLD, WE ARE ONE, HOME SAFELY EVERY DAY, ACT LIKE YOU OWN IT & POWERED BY PEOPLE. Our culture embraces diversity across our workforce and we encourage everyone to apply. Closing Date Applications close on 22nd January 2024. Next Steps Are you ready to be part of our future? To apply, please click on the 'Apply' button below and follow the prompts. Home Safely Everyday - Our top priority is getting you home to your family safely every day. .