Address Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
About the role Join us in a crucial role where you'll support individuals and families during financial crises, guiding them towards a path of financial well-being and resilience. By providing accurate information, conducting assessments, and making appropriate referrals to community support services, including financial counselling, you'll make a significant difference in their lives. With a commitment to accuracy, you'll maintain up-to-date client records using TSA information systems and be part of our team, empowering others to overcome challenges and achieve financial stability.
Key responsibilities All phone calls answered within TSA guidelines and targets Outbound calls are conducted in accordance with guidelines and directions Effective respectful relationships are established and maintained with networks, government, non-government agencies and clients that maintain professional boundaries Client interviews/assessments are conducted in a non-discriminatory manner using appropriate information gathering techniques Assessments/triage follow TSA Helpline procedures to determine service access, including assessing urgency & if phone appointment can service client needs Accurate, up to date client records and data is maintained for all clients in accordance with TSA standards and procedures using TSA information systems This is a permanent full-time position, located in Collinswood, SA.
Salary and conditions are in accordance with the SCHADS Level 3 Award . The position will require you to be available Monday to Friday, with flexibility to work occasional evening shifts. Qualifications and experience Desirable, but not essential: Certificate 3 in Community Services or relevant field and/or Certificate 4 Telephony Counselling qualification
Know how to manage professional boundaries when taking crisis calls A willingness to work within a team dynamic and the ability to work alone with initiative Knowledge of lifestyle pressures faced by disadvantaged people in the community Knowledge of family dynamics, special needs and problems facing low-income earners Understands and implements appropriate procedures and strategies to deal with crisis situations Be able to provide proof of Eligibility to Work in Australia A DCSI clearance (Vulnerable Persons) will be required A current SA Drivers Licence will / will not be required
What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today! The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others.
Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.
