IT Trainer

IT TrainerPractice Management Group | Assistant ManagerClosing date: 11/06/2024We’re a leading network of independent Australian firms, working together to enable growth and ambition for our clients. And our people.When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual.And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.Meet your teamThe Practice Management Group consists of Operations, Information Technology (IT), Finance, Administration, People Experience and Client Experience. The focus of the IT Services team is to ensure that all employees have the necessary ICT equipment, infrastructure and support to operate efficiently, while enabling automation and innovation.About the roleAs an IT trainer you will create a detailed training curriculum that is aligned to our defined learning objectives. You will lead the training session, to create an environment that encourages learning and growth. Finally you will review our current IT solutions and consider targeted training that will to increase and enhance the use of these tools.Key responsibilities

• Design and develop comprehensive training materials, including course outlines, manuals (technical and non-technical), and multimedia content.
• Conduct training sessions (f2f or online), workshops, and webinars for employees, ensuring effective knowledge transfer and skill development.
• Identify underutilized technology solutions within the organization and provide targeted training to maximize their value.
• Evaluate learner progress, assess training effectiveness, and gather feedback.
• Assist in change management efforts during technology rollouts or upgrades.

Who we’re afterHere are the key qualifications, skills and personal attributes we’re looking for. If you tick most of the boxes, but not all, we’d still encourage you to apply. Other capabilities you have may make you the perfect fit for the role, and we can work on filling the gaps together.Related tertiary qualificationsIn IT and experience in various software applications including Microsoft Office Suite.CommunicationDetailed and delivery of all training sessions to employees to bridge the gap between technical and business language.Project ManagementUnderstand the businesses prioritises and collaborate with key stakeholders to guide employees’ through IT changes and adoption of rollouts.What we offerAt Pitcher Partners we believe success is better shared. That’s why we invest in the future of everyone who works with us, and a culture that supports us all. Our inhouse leadership and professional development programs are tailored to your staff level and each explore how to lead with impact.niJoin a team with heartWe actively support your health and social connection with a vibrant culture, great flexible working policy, 14 weeks paid parental leave, Community leave, Purchased leave program, Employee Assistance program, inhouse Massages and Pilates, free barista made coffee and more.Do work with a purposeWe put a lot of energy into developing meaningful relationships with our clients and each other. It results in a level of trust that creates surprising opportunities for our business. And your career.Bring your best ideasWe’re inspired by potential. We know there’s always a better way to do something. So we foster an environment of openness. Great ideas can come from anywhere. It all starts with listening.How to applyIf you can see yourself as part of a team that’s all about people doing meaningful work, and leading with the best ideas, we want to hear from you.Actively improving diversity in our workforce is central to our purpose, and we strongly encourage people from under-represented backgrounds to apply.We’re proud to be recognised as a WORK180 Endorsed Employer for All Women. This is earned through our continued commitment to the careers of women, which includes offering benefits and policies that support diversity, equity, and inclusion. Visit the page a full breakdown of our benefits.While we appreciate the role recruitment agencies play in our recruitment strategy, unsolicited CV’s will not be considered.Applications will close on 11 June 2024. Once advertising commences, we continually review applications, so encourage you to apply today if you can see yourself in this role.