Internal Sales Coordinator

Yunion started its operation in July 1989 on Main Street in Osborne Park. Since its inception we have endeavoured to excel in quality products + services to our customers.

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Through the hard work and diligence of our staff and management, the company flourished and in 1997 we moved into our present premises in Baden Street, Osborne Park.

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Up to today we still uphold our original motto Quality + Service. We will ensure this tradition will continue for many years to come.

The Sales Coordinator primary duties and responsibilities shall include but are not limited to the following:

Sales and Delivery:

1. filing, collating and copying documents;
2. handling or distributing mail including messenger service;
3. manage invoices, orders and store requisitions;
4. manage delivery logistics adhering to business benchmarks;
5. collaborate and liaise with production managers to ensure stock availability
6. incorporate pick-ups and delivery for the maintenance and service team;
7. maintain good communication with all teams to ensure precise and efficient deliveries;

Customer Service:

1. offering excellent quality customer service;
2. directing telephone callers to appropriate department;
3. processing, issuing and receiving documents internally and externally;
4. build and maintain business relationships with existing customers;
5. manage the customers financial portfolio whilst minimising overdue accounts 
6. record, document and resolve issues regarding product returns or complaints
7. liaise with accounts regarding overdue payments;

Sales Relations:

1. conduct a sales analysis in reviewing data to identify trends and patterns
2. using data to predict trends in our customer base and potential consumers
3. seek new business opportunities through identify gaps in the market
4. research market trends and provide feedback on competitor developments
5. attend trade shows, exhibitions or events to promote our products
6. build and maintain strong, long-term relationships with existing clients to ensure customer satisfaction and loyalty.

General Office Duties:

1. assist office manager in designing and maintaining database systems
2. perform filing, record-keeping, and data entry tasks.
3. generate and maintain reports as required.
4. collaborate with other members of the office team and other departments when necessary.
5. work on tasks assigned and ensure completion by the due date.

Candidate Requirements:

• Proficient with all MS Office Suite products, CRM & MYOB
• Drivers License
• Efficient & Organised
• Ability to work alone as well as part of a team
• Excellent verbal and written communication skills