Address Job Title: Internal Sales/General Admin StaffLocation: Bayswater, Australia Are you looking for an exciting opportunity to join a dynamic team in the heart of Bayswater? Our Client is an Australian owned company. Based in Melbourne's Eastern Suburbs, they have been manufacturing spa covers for in excess of 15 years. They are currently seeking a motivated and organized Internal Sales/General Admin Staff. About the Company:Our client is a trusted name in the industry, committed to delivering high-quality spa covers and accessories to customers across Australia. With a focus on innovation and customer satisfaction, we take pride in our products and services. Position Overview:As an Internal Sales/General Admin Staff member, you will play a crucial role in supporting the daily operations of our Bayswater location. This position requires a blend of sales acumen, administrative skills, and a customer-centric mindset. You will be responsible for managing internal sales inquiries, providing exceptional customer service, and contributing to the overall efficiency of our administrative processes. Key Responsibilities:1. Internal Sales Support: - Respond to customer inquiries via phone and email promptly. - Provide product information, pricing, and assistance to customers in a professional manner. - Collaborate with the sales team to achieve sales targets and goals. 2. Order Processing: - Efficiently process orders and ensure accurate entry of customer information. - Coordinate with logistics to ensure timely delivery of products. - Keep customers informed about order status and any relevant updates. 3.*Customer Relationship Management: - Build and maintain strong relationships with customers by understanding their needs and addressing inquiries effectively. - Handle and resolve customer complaints or issues with a positive and proactive approach. 4. General Administrative Tasks: - Assist with day-to-day administrative tasks to support the smooth operation of the office. - Maintain accurate and organized records of sales transactions and customer interactions. - Collaborate with other team members to improve internal processes.Qualifications:
Previous experience in sales or customer service is highly desirable.
Excellent communication skills, both written and verbal.
Strong organizational skills with attention to detail.
Proficient in basic computer applications (Microsoft Office, CRM systems).
Ability to work independently and collaboratively in a team environment.
How to Apply:If you are a motivated individual with a passion for customer service and administrative excellence, we invite you to apply for this exciting opportunity. Please submit your resume outlining your relevant experience here.Join us and be part of a team that values innovation, quality, and customer satisfaction!
Note: LHR is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. www.labourhireandrecruitment.com.auwww.lhr.net.auAdditional information
Bayswater location
Can get very busy
Great environment
