AddressThe role
Responsible for the support and maintenance for the overall infrastructure and software of designated Transdev sites and depots including the delivery of project objectives. Maintains, installs and configures network, computer and telecommunication systems; diagnose hardware/software faults and solve technical problems.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Provide face to face support and act as escalation from the service desk.
- Installing, configuring, monitoring, maintaining computer systems, networks and printers
- Support new applications.
- Maintain accurate IT documentation and records
- Prioritise and manage several open cases at one time.
- Monitor network performance and availability.
- Manage, participate and assist in project deployments.
- Maintain service asset and configuration database.
- Manage procurement activities and relationships.
- Working closely with other departments/organizations and collaborating with other IT staff.
- Establishing and maintaining a good working relationship with other professionals and suppliers to assist in operational issues.
- Providing exceptional customer service and always perform all duties with the company’s core beliefs and objectives in mind
Ideally you might have
- 5+ years experiencing working with Microsoft Windows
- 5+ years experiencing working with Microsoft Office
- 5+ years experiencing working with TCP/IP networking
- Experience with Server/Networking Hardware and software
- Experience with physical network infrastructure, patching and installation of network equipment.
- Good communication skills
- Analytical capabilities and creativity
- Results driven
Benefits
- Competitive pay
- A positive culture that embraces diversity and employee feedback
- We genuinely invest in our people and the work you carry out at Transdev touches the lives of your family, friends, and future generations alike.
- Working in a growing, global business will provide diverse career experiences for you to make your mark, push boundaries and reach your maximum potential.
- Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on our Work180 page
Our Values and beliefs
The work we carry out at Transdev touches the lives of our families, friends, and future generations alike. Contributing to our growing, global business means you can make your mark, push boundaries, and reach your maximum potential. As an equal opportunity employer, we are committed to reflecting the diversity of the communities we serve. We support applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, Lesbian Gay Bisexual Trans and/or Intersex (LGBTQI), people with disabilities, religious beliefs, and ethnicity.
Our recruitment process
We have an uncompromising attitude to the safety of our employees, client and customers so our recruitment process may include medicals, drug & alcohol testing, police checks, license checks and right to work checks. By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.
Interested?
If you're as passionate about delivering unparalleled service as we are then click the ‘Apply now’ button to go to our Transdev careers website and complete your application form online.
Don’t tick all the boxes? Transdev is committed to a workplace as diverse as the community we serve and we encourage all applicants to apply
