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SalaryAre you engaged in Transport Operations and looking to expand your career horizons?
If you're skilled in problem-solving, have a talent for logical thinking, and are naturally adept with technology and software, JAIX Service Desk offers an exciting path forward!
Our Service Desk is the starting point for diverse career opportunities, including roles in Business Analysis, Client Implementation, and Sales. Unlock your potential and carve a fulfilling career path with JAIX…
JAIX is a wholly owned Australian, market leading transport, warehousing and logistic solutions provider. Our success is driven by our commitment to excellence and internal culture. We are now seeking another talented individual to join our customer service help-desk team.
You will be responsible for providing outstanding Customer Support, assisting clients in optimizing the use of our software, and solving customer issues with creativity and innovation. You will work closely with our clients, building strong relationships.
To excel in this role, you will need to have IT Customer Support experience. Ideally, you will be familiar with SQL and Atlassian tools (such as JIRA). In addition to technical skills, we also value excellent communication abilities (both written and verbal), and a commitment to continuous self-improvement. Knowledge of the transport and logistics industry would be very advantageous.
If you are ready to become a valued member of our creative and dynamic team, in a well-supported environment with flexible working arrangements, please submit your CV. Initial inquiries can be directed to Bruce Jacobssen at 0433 087 ***.
