Customer Support And Implementation Technician.

Bepoz Global, part of the Oolio Group, is Australia’s leading end to end Point-of-Sale supplier for the hospitality sector. With offices in all capital cities, as well as international offices in the U.K and the U.S, Bepoz is a world-class POS and payments platform that combines cutting edge technology with trusted and reliable on-premise operations. Due to unprecedented growth, we are looking to grow our Implementation Team in South Australia.

We are seeking hospitality guns that are moving to the next phase of their career, working with technology. Are you the first to fix the till? Are you the one that took ownership of your company's POS operation? Have you been studying a technical degree or business systems qualification and want to make the transition?

The Role:

We are looking for an energetic, driven and tech savvy hospitality individual who is ready to step into a new role. Implementing POS, Inventory, Loyalty, Self-Ordering technologies into Iconic hospitality establishments, you will be touching every aspect of their operations and will require a solid understanding of hospitality businesses. You will be exposed to:

• Project Management: Gathering requirements and translating them to actionable jobs
• System Design: customising the POS solution to deliver maximum operational benefits.
• Installation: translating design to reality in setting up POS and Back-office hardware
• Relationship Management: capturing the excitement of the sale and maintaining this customer. 
• Customer Training: delivering on value, setting customers up for success.

What we’re looking for:

The right candidate will become a total-product-expert which opens up a stream of career opportunities in Account Management, Sales, Product Management and more. To get started in this role we are looking for:

• Demonstrated hospitality experience, preferably as venue or duty manager.
• Knowledge/experience with Bepoz, H&L, Swiftpos or another POS platform will be advantageous.
• A passion for delivering first class customer service.
• The ability to work in Australia, without restriction.
• A current Australian Driver’s License is required.
• A degree or diploma in a technical or business systems will be highly regarded.

What you’ll get:

• Extensive onboarding program, mentoring and on the job training.
• Work with cutting edge industry software.
• Travel to venues across the State.
• Career growth with multiple paths to develop from this role.
• Phone and laptop included in a competitive package.

We would love to hear from you, in your cover letter please address the following:

 Which POS systems you are familiar with, and how you think your previous    experience (in hospitality) would assist you in this role.

Please apply via the Seek link.