AddressPatterson Cheney Cars and Trucks in Keysborough is currently undergoing a major project. We require additional temporary IT Support to ensure we don’t miss a beat in providing exceptional servicing to our team of over 500 users.
This is a great opportunity for those seeking short-term roles in the automotive industry.
About the role:
You will report to the IT Manager and be afforded a high level of responsibility. You must have excellent capabilities in supporting our staff with technical issues.
This is a great opportunity to bring your knowledge and passion for all things IT-related and make your mark in this exciting and diverse role, which includes;
- Respond to support requests received in person and via phone, email, and internal ticketing systems
- Understand the level of disruption caused by issues and respond appropriately to ensure timely resolution
- Communicate with staff regarding resolving issues and any available workarounds while problems are resolved.
- Work with other staff in the IT team to ensure issues are being addressed but not double-handled
- Setup new equipment as required by staff
- Maintain user access to IT systems, including for new staff, staff that change roles, and staff that leave.
- Provide feedback to the IT Manager regarding issues raised, with the view to preventing future occurrences
- Windows Server Administration (AD, DNS, DHCP etc.)
- Microsoft Exchange Server
- Extensive Windows desktop support for Win 7, 10, 11
- Microsoft 365, SharePoint, OneDrive and Teams, Microsoft Entra ID.
- Experience with Mobility, Remote Access, Proxies, Networking and Cyber Security
- Virtualisation – VMWARE.
- Supporting printers, peripherals, iPhone/Samsung etc
- PowerShell
- VOIP support
- Car dealership experience
- Docusmart support
- Certifications in MCP, MCSA, and MCSE would be highly regarded.
- The successful applicant will have excellent phone manners, good presentation skills, and a clear voice.
You will be a well-rounded IT professional, a strong communicator, and have a service delivery mindset. The IT Manager and fellow team members unconditionally support this role. With an exciting road map ahead, you will be excited by this opportunity.
You must have a university qualification in IT or equivalent experience, experience supporting a large and complex organisation, and, most importantly, enjoyment working with an IT team of like-minded individuals.
Due to the nature of this role, there will be occasional travel to various sites across Melbourne; therefore, you must have a current Australian driver's licence.
Our amazing benefits.
- Competitive salary
- Full-time (Monday-Friday).
- Fantastic work environment, designed by a supportive manager with the team front of mind
- Extensive training, development and support
- Career growth opportunities throughout the group
- Access to dealership discounts
- Job security with a strong and growing independent family-owned business
- Employee Assistance Program
- And above all, lots of support, opportunity and fun.
This is a 6-month contract with the possibility of being extended further by 6 months.
How do I apply?
Please attach a resume, which will be directed to our Talent Acquisition Specialist.
The successful candidate will be required to undergo a national police check.
Why join the Patterson Cheney Group?
Patterson Cheney Group currently has over 750 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Toyota, Mercedes-Benz, Holden, Isuzu and multiple truck brands). We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. With independent, solid family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.
