AddressWho We Are:
Bluewaters Power's commitment is to support our community's transition to a new energy future through secure, low-cost generation as we continue to invest in developing our people and reliable technology.
As the IT Support Officer, you will provide support to maintain the day-to-day operational excellence of Bluewaters’ IT systems, including being the first point of contact for technical support queries across a range of end user devices and software.
This is a fantastic opportunity for an enthusiastic individual who has recently graduated, or close to their graduation, to kick start their career in IT!
As the IT Support Officer, you will:
- Provide high quality support to resolve issues or deploy software, both in person and remote
- Liaise with colleagues and external resources for additional troubleshooting, solutions and escalation
- Configure desktop and laptop infrastructure according to Bluewaters’ standard operating environment criteria
- Facilitate user administration for new employees, staff movements and cessations
- Maintain efficient operation and security of IT technologies
- Perform minor hardware repairs where practical
- Ensure all asset records are kept up to date and all software installed is appropriately licensed
- Assist with creating and updating documentation including support information and user guides, and the implementation of IT projects, upgrades and migrations
- Stay updated with emerging IT trends and advancements and participate in team discussions
Attributes:
- Strong technical knowledge of computer hardware, operating systems and software applications
- Experience with user administration, access restrictions, Email management, Microsoft server products, Active Directory and Group Policy
- Familiarity with IT security best practices and protocols
- Exceptional problem-solving skills with the ability to manage multiple tasks effectively
- Effective communicator with demonstrated ability to explain technical terms to non-technical people
- Relevant experience in a similar role preferred
- Qualifications in Information Technology or a related field is desirable, IT graduates considered
This is a wonderful opportunity for a motivated individual to work with an organisation that values their team and is willing to offer ongoing mentoring and development support.
Applicants must be able to provide evidence of their right to work in Australia to be considered for this role.
By providing your personal and sensitive information you agree to the following collections, uses and disclosures by Bluewaters:
- To provide to our psychometric testing;
- To provide to your referees when obtaining a reference;
Other uses and disclosures are set out in our Candidates Personal Data Collection Notice https://www.bluewatersps.com.au/careers/’
Bluewaters is committed to investing in our people and environment to create a safe and inclusive workplace. We encourage, support and celebrate the diverse voices of our employees to connect us to the community we serve, and encourage applicants from all backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender diverse, neurodiversity, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics to join our team.
We are not considering applications from recruitment agencies for this role.
