Address
Form of work
SalaryAre you our next Jewellery Consultant or Validation Consultant?
- Do you have a passion for jewellery?
- Are you driven by providing customers with exceptional customer service?
- Are you looking for a change from working in a retail environment?
We are looking for two high-performing individuals with proven Jewellery Sales experience to join our team as a full-time Jewellery Consultant or a Jewellery Validator in our Head Office showroom in Brisbane (Murarrie).
Our Jewellery Consultants work with our customers to find replacement jewellery that has been lost, stolen, or damaged under their insurance claim.
It is essential that our Jewellery Consultants can quickly build rapport with our customers while showing empathy and understanding of their circumstances.
Duties and Responsibilities
- Keep customers up to date on all activity around their insurance claim, from when approval is received through to the customer collecting their jewellery
- Sell ready-made jewellery from the showroom, source pieces from suppliers and help design custom pieces
- Ensure that customer records are kept up-to-date
- Work with the showroom team to achieve monthly sales targets
Skills and Experience
- Proven Jewellery Sales experience
- Jewellery, CAD and watch knowledge
- Professional manner
- Customer and solution-focused attitude
- Flexibility with the ability to multitask
- Attention to detail
- Excellent work ethic and time management skills
- Good listening skills
- Computer proficiency
Why work with us?
- Competitive salary based on experience
- Fully paid on-the-job training
- Working in an exciting team environment
- Opportunity for professional development
- Discounts on quality jewellery
- Ability to work within the jewellery industry without the pressures of a retail environment
Location and Hours
Jewellery consultant full-time based in Murarrie (BRISBANE) 830 to 5pm Tues-Sat. (Sunday and Mondays off, never work on a public holiday)
Validation Consultant full-time based in Murarrie (Brisbane) 830 to 5pm Mon-Fri
About Phenix
Phenix is a market leader in the jewellery industry, specifically focused on the needs of the insurance industry and their claimants.
We have 6 showrooms across Australia with our Head Office being located in Brisbane. Phenix Jewellery is a growing company with an exciting future ahead.
This is a great opportunity to utilise your passion for jewellery in a team environment with a growing company that will allow you to learn and develop in your role.
How to apply
Apply directly online and attach your resume and cover letter. Please note, we do not accept third party or emailed applications.
