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Form of workEstablished in 1959 and with over 56,000 members we’re a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do.
Your New Role
The Junior Analyst, Financial Crime Operations is a Financial Crime operations team all-rounder role and will be expected to support operations of all activities of the Financial Crime team. The position is responsible for meeting operational SLAs, contacting customers via phone, SMS or emails and contribute in improving the operational performance (process, time and cost optimisation) of the Financial Crime team.
Financial Crime
- Support the operations activities related to the following:
- Review customer profile to ensure appropriate KYC documentation and information is held on file.
- Investigate transaction monitoring alerts and unusual transaction activities.
- Investigate screening alerts (customer name screening and transaction screening).
- Contact customers via phone, email or text to collect KYC information and documents.
- Perform periodic CDD reviews on customer profiles and transactions.
- Prepare and submit SMRs and TTRs to AUSTRAC.
Operational Excellence
- Sound understanding of KYC and CDD requirements and assist in answering KYC referrals from across the bank.
- Identify areas of poor customer experience and operational inefficiencies. Drive operational excellence by quantifying a problem to identifying feasible solutions, preparing a business case and coordinate implementation of the change.
- Manage and update existing procedures for all Financial Crime operational activities (e.g., ECDD, customer screening, transaction monitoring, reporting SMR and TTR, etc.). Create checklists and guides to complement all procedure documents.
- Report on KPIs associated with Financial Crime compliance and operations.
About You
The successful applicant will demonstrate the following:
- Financial Crime experience at a bank or Management Consulting Firm with a focus on Financial Crime advisory.
- Demonstrated experience in handling of KYC matters.
- Intermediate or advanced data analysis skills using Excel or other similar tools.
- Customer service experience in a banking or financial services environment.
- At least 12 months in Financial Crime team or similar
Benefits
Working with Australian Military Bank will provide you access to a great range of benefits including:
- Staff Banking product + Services discounts
- Novated Leasing options
- 4 weeks Paid Parental + Purchased Leave option
- Referral Reward Program
- Employee Assistance Program
- Annual Flu Shot + Blood Donor Leave
- Service Awards
Probity check
As we are an Authorised Deposit Taking Institution there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.
Why Us
Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.
We move quickly with our interview process, if you’re keen please submit your CV today!
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted
Australian Military Bank values diversity and is an equal employment opportunity employer.
