Address
Form of work
SalaryAbout Us
Tefol Pty Ltd is a leading transport and mining service organisation with a branch in Mackay NQ. We strive to create a happy, fun environment where the individual is appreciated and teamwork is highly valued.
Tefol is an industry leader and works with some of the largest and most respected organisations locally and around the world, and maintains these business partnerships through exceptional Customer Service by our highly skilled workforce.
Authorised dealers for Tatra Trucks, Hatz, Deutz, Yanmar, Perkins & much more.
BRAND NEW FACILITY OPENING EARLY FEBRUARY IN PAGET (Outgrown our Current Facility)
About the Role
We are currently seeking a junior interested in a Customer Service role.
You will support the Branch Manager, Purchasing Coordinator & workshop staff by sourcing and supply of a vast array of parts and accessories to internal and external customers to help us fulfill our commitments. You will identify the make, model and variations of light and heavy vehicles and automotive equipment, check catalogues or computer databases to identify and locate the source of required parts, order parts from external suppliers and calculate tax, discounts and retail prices.
Key Duties:
- Parts interpretation, Purchasing and Stores management
- Proactive Customer Service with empathy in problem-solving and action parts enquiries
- Seek quotes and parts availability in a timely manner
- Process requisitions and delivery documents, allocate and price parts for workshop quotes and retail invoicing
- Dispatching of freight to customers
- Participate and engage with supervisors and management in sourcing, stock control, auditing and stock-taking
- Administration and hands-on parts interpretation work and duties
The key team member we are looking for needs to have:
- Good Computer skills
- Analytical, methodical and strong mathematical ability
- A good understanding of the automotive/spare parts industry
- Understanding of heavy/on road vehicles, mining and general automotive knowledge is highly advantageous
- A current drivers license
- Excellent interpersonal and communication skills and quality phone manner
- The ability to multitask and prioritise work loads
- Work well under pressure
Benefits
- Full-time role: Monday to Friday
- Uniforms Provided
- Opportunity for growth internally
- Ongoing long term career and further training opportunities; and
- Joining a business that values their large family of employees.
All applications will be treated in the strictest of confidence.
