Junior Network Engineer

Welcome to Roshana Care Group

Roshana Pty Ltd is a privately owned provider of Aged Care, Mental Health Care and Disability Support Services. Our head office is based in WA, and we own and operate facilities in WA, QLD and NSW. Established in 2001, Roshana Care Group has been at the forefront of providing Aged Care and Mental Health Care for over 20 years, with a commitment to high standards.

About the Role

The Junior Network Engineer will work closely with I.T Manager and stakeholders to manage, maintain and resolving network related items in the business.

Your main responsibilities will include diagnosing and resolving network issues, maintaining secure and reliable network. You will also manage daily issues/tickets that are related to other IT issues.

The Junior Network Engineer will also have strong written and verbal communication skills to provide timely customer feedback to facility managers, resolve technical issues across the business and work alongside the I.T Manager to roll out new applicants and other duties and required.

Duties and Responsibilities:

• Provide first level support for end users via telephone, email, in person and using remote support tools.
• Manage the configuration of IP routing and switching equipment to ensure optimal network performance.
• Establish and troubleshoot Site-to-Site VPN
• Keep all the network equipment up to date with the firmware/patch management.
• Perform server and network administration tasks.
• Assist with project work as directed by the IT Manager
• Travel is mandatory when required 

Essential Skills, Attributes and Experience

• Bachelor’s Degree in IT/Networking or Certification in industry certifications (CCNA) will be considered as a plus.
• Strong oral, written communication, and interpersonal skills
• Excellent troubleshooting skills.
• Commitment and capacity to deliver quality assistance.
• Ability to work independently and as a team member.

 Culture and Benefits:

• A competitive industry salary package commensurate with skills and experience.
• Long term career development opportunities
• On the job training and development opportunities available
• Access to Roshana Care Group Employee Assistance Program
• Roshana Care Group respects and embraces diverse perspective, experience, and traditions
• Roshana care Group values each employee’s contribution towards achieving its business objectives
• Our culture of compassion, respect, communication, teamwork and integrity not only supports the development of staff, but also ensures the wellbeing of all employees

How To Apply?

You can submit your application by clicking on ‘Apply’ (Please attach an updated resume and a cover letter).

Please note, due to the high volume of applicants only successful applicants will be contacted.

Want to know more about Roshana Care Group? Head to our website https://www.roshana.com.au