Address
Form of work
SalaryWe are currently looking for Kiosk Advisors to join our team who will be representing an exciting new
client, a State Based Government Contract based in Brisbane providing support to everyday Australians.
Located at an existing location in Brisbane, you will be the friendly face customers see when they are needing general assistance. As a representative for our esteemed government client, we are wanting to
ensure all customers are provided with a positive, professional and personalised customer experience.
Key Role Details
• Hourly rate of $24.87 + Super
• Full time and stable role
• 2 weeks full time training
• Maximum span of hours 9am to 4pm Monday to Friday and 10am to 4pm on Saturday and Sunday
Role Duties
• Handling all customer enquiries in an appropriate manner
• Working as first point of contact for Customers
• Assisting customers with online services
• Taking payments from customers
Skills & Abilities:
• Proactive problem solving skills
• Experience in face to face customer service
• Ability to respond appropriately to customer aggression and/or inappropriate behaviour
• Confident and capable in using computers and systems
• Attention to detail and administration skills
• Excellent personal presentation
• Ability to thrive in a busy environment
• Demonstrated the ability to communicate effectively with customers in a face to face setting.
What's in it for you?
• Career stability - permanent opportunity with a global company, 80% of our frontline managers
are promoted from within the business!
• Engaging and comprehensive paid training.
• A diverse and inclusive work environment
If you are excited to take on a new challenge and join an exciting new team that is creating game changing journeys for employees and customers, APPLY NOW
*Applicants must be at least 18 years of age and pass a police check and other pre-employment checks*
Concentrix + Webhelp is an equal opportunity employer.
Being an equal opportunity employer means that Concentrix + Webhelp provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
