Address• Part-time 0.6FTE, 3 days per week at Band 4 ($69,076.8- $73,851.96 pro-rata plus superannuation), with flexible working arrangements available.
• Directly influence our organisations performance by creating and maintaining accurate, engaging knowledge bases for both internal and public audiences
• Collaborate across departments to gather insights, ensuring our knowledge resources are comprehensive and user-friendly.
As our Knowledge and Content Officer, you will take the lead on the creation and maintenance of articles for our internal and public knowledge bases. This role involves researching, crafting, and updating content that simplifies complex information for various audiences. Collaborate with diverse teams to gather insights and ensure our knowledge resources are accurate, accessible, and engaging. Your work will empower our internal teams to address customer queries effectively and provide the public with straightforward, valuable information.
About Baw Baw Shire Council
A Baw Baw Shire Council career goes beyond business as usual. You'll find exciting development pathways rich in opportunity. Our thriving and engaged culture-first workplace is built on the passion and talent of people who proudly deliver vital services and exciting projects to a community they care about.
Our organisation comprises of a multicultural workplace of around 400 full-time, part-time and casual employees, all benefiting from great flexibility, work/life sway, study support, health and wellbeing initiatives and ongoing learning and development programs.
At Baw Baw Shire Council, we invite our people to tackle projects that keep them inspired. We encourage the exploration of new ideas. We support the enhancement of building on current skills and developing new ones.
Located adjacent to Melbourne, Baw Baw Shire is one of Victoria's fastest growing municipalities with freeway and V/Line access into Melbourne's CBD and suburbs. This allows easy access to training, seminars and conferences in the city, without diminishing the direct impact that comes from working within a close-knit rural community.
To learn more visit www.bawbawshire.vic.gov.au
About the Role
As the Knowledge and Content Officer, you will be the linchpin in transforming how we communicate critical information within Baw Baw Shire Council and to the public. Your primary mission is to create, curate, and manage a dynamic knowledge base that empowers our internal teams and enhances public access to essential information. Working independently while building strong relationships with various departments, you'll ensure our knowledge resources are accurate, user-friendly, and tailored to diverse audiences.
About the Successful Candidate
You are a skilled communicator with a talent for transforming complex information into clear, concise content. With a background in Information Management, Communications, or a related field, you bring experience in content creation and management. Your proactive, self-motivated approach and strong interpersonal skills enable you to work independently while collaborating effectively across teams, gathering accurate information and addressing content gaps.
Attention to detail is one of your strengths, ensuring all content meets high standards of clarity and accuracy. You have experience with knowledge management tools and thrive on enhancing the usability of knowledge bases. Resilient and adaptable, you excel in dynamic environments, leveraging your problem-solving skills and commitment to customer service.
Further Information and How To Apply
To apply, please review the position description and complete your application below including a current copy of your resume and a covering letter.
Applications close 5pm July 14 2024 and must be submitted through the application form below.
Baw Baw Shire Council is an equal opportunity employer and works in the interest of the safety of children and young people. Our recruitment processes reflect this commitment.
