Laboratory Assistant

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 61,000 staff across a network of more than 1000 independent companies in over 59 countries and operating more than 940 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins Environment Testing Australia New Zealand is an Environmental testing network of fully accredited laboratories. With a staff of over 200 our laboratories are located in Sydney, Melbourne, Perth, Brisbane, Auckland and Christchurch, with Client Service Offices located in Adelaide, Darwin, Newcastle and Wollongong. We also operate field sampling services out of Melbourne and Sydney. We specialise in all areas of Environmental analysis, including Contaminated Soil, Sludge, Sediments, Leachate, Soil Vapour, Trade Waste Effluents, Sewage Effluents, Stack Emissions, Work Place Air, Ambient Air, Dust, Drinking Water, Surface Water run off, River & Stream Monitoring, Seawater, and Groundwater.

Job Description

• Full Time permanent position
• Location: Dandenong South
• $25 hourly rate plus 12% superannuation

Eurofins Mould Testing in Australia is a start-up business unit operating under Eurofins Environment Testing Australia New Zealand. Reporting to the Laboratory Manager, key accountabilities will include but not limited to:

• Liaising with clients in the form of phone, email and client visits
• Providing assistance to clients in regards to responding to queries, e.g., coordinating consumables orders and sample receipt
• Meeting client expectations in regards to service, TAT, and quality
• Organising report work lists to ensure reporting to clients in a timely manner, including following up on result progress with lab staff and with subcontract labs where needed
• Checking over report results and organising result confirmations required with lab if any results look amiss
• Generation, review, editing where needed, and issuing of reports and invoices
• Logging client and internal queries in AEML-DOC-8-CL/QS1020 Client Queries - Complaints register
• Assist with sample receipt, sample registration, and/or checking of sample registration data to ensure it is accurate

Qualifications

• Bachelors degree in Science
• Knowledge of standard office applications, especially MS Word and MS Excel.
• Excellent customer service skills, with the ability to handle time and client pressures
• Team player: adaptable, flexible, reliable, supportive and helpful
• Excellent organisational and time management skills with the ability to multi-task
• Highly motivated with a professional attitude.
• Alignment with Eurofins Leadership Charter, Mission, Vision and Values.
• Desire to continually learn and improve.
• Ability to be a hands-on hard worker and a 'doer' with a common sense approach.
• Strong written and oral communication skills and the ability to structure thoughts deliberately, logically and directly.

Additional Information

We will be reviewing applications as they are received, so if you believe you are ready for this exciting, challenging and rewarding position please apply as soon as possible by submitting your cover letter and resume that outlines your interest and suitability for the position.

Please note: Due to the volume of expected applications, only shortlisted candidates will be contacted.