Before you apply, are you:??
Energetic: You can tackle any situation with enthusiasm and determination.??
Enthusiastic: You're highly motived and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.??
Empathetic:?You are friendly, personable, and a team player. You genuinely care about providing exceptional service to our customers, clients, and staff members.?
Secure Parking is the largest commercial car park operator in Australia, and we operate over 600 car parks across Australia and New Zealand.
We are looking for a Landside Operations Assistant Manager, ideally with Airport, logistics, car park and operations experience, who will be responsible for the overall functional operations within the Landside Operations Centre.
Your primary duty is to demonstrate and drive excellent and timely customer service that is in line with the company procedure. In addition, you will be supervising the operation and monitoring of CCTV cameras and video equipment of our Control Room staff.
You will be working closely with car park managers and supervisors to ensure the smooth and effective operations of our car parks which also includes ensuring that all equipment is functioning correctly. The Landside Operations Assistant Manager is also responsible for staff management - establishing an effective roster and evaluating their team members. They must also strictly adhere to the Occupational Health and Safety policy.
You will need: * A minimum of three (3) years demonstrated experience in a similar management role within a high level, systems based, and operational environment preferably in Car Park, Transport and/ or Logistics management.
- Excellent English in oral and written communications skills
- High levels of computer literacy and data entry
- Proven staff management skills
- The highest level of professionalism
- A genuine and enthusiastic commitment to working as a part of a team
- Previous retail/customer service /call centre experience
- Initiative, common sense and fast decision-making skills