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Form of workAre you an experienced technician with a passion for home automation, security, and audiovisual systems? Do you thrive in a dynamic environment where your expertise is valued, and your skills are put to the test? If so, Zelo Group wants you to join our team as a Lead Service Technician.
About Zelo Group:With over 25 years of industry experience, Zelo Group is a leader in providing cutting-edge home automation, security, and audiovisual solutions for both residential and commercial clients. Our commitment to innovation, quality, and customer satisfaction has earned us a stellar reputation in the field. From smart lighting and integrated security systems to immersive audiovisual experiences, we excel in delivering tailored solutions that exceed our clients' expectations.
Position Overview:As the Lead Service Technician at Zelo Group, you will play a crucial role in ensuring the seamless operation and functionality of our clients' systems. With a minimum of 5 years of experience in the field, you will bring advanced diagnostic and programming skills across a range of lighting control, security, and home automation systems.
Key Responsibilities:
- Diagnose, troubleshoot, and resolve complex issues with lighting control, security, and home automation systems.
- Program and configure systems including Cbus, Dynalite lighting control, Control4, RTI, Paradox, Inception, and Unifi.
- Provide technical guidance and support to junior technicians as needed.
- Collaborate closely with clients to understand their unique requirements and deliver tailored solutions.
- Ensure all service requests are handled promptly and to the highest standard of quality.
- Work both independently and as part of a team to achieve project goals.
Qualifications:
- Minimum of 5 years of experience in the home automation, security, or audiovisual industry.
- Proficiency in diagnosing and troubleshooting complex systems.
- Expertise in programming lighting control, security, and home automation systems.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Electrician preferred, but not essential.
Benefits:
- Competitive salary commensurate with experience.
- Opportunities for career growth and advancement.
- Additional upskilling and education opportunities to enhance your skills.
- Collaborative and supportive work environment.
If you're ready to take your career to the next level and be part of a dynamic team at the forefront of technology, apply now to join Zelo Group as a Lead Service Technician. Immediate start available. We look forward to reviewing your application.
