Learning And Development Specialist

Job Description:IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewGallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1,600 staff.
How you'll make an impactAs an experienced Learning and Development Specialist you will bring demonstrated capability, collaborating with multiple stakeholders to build maturity across L&D governance, frameworks and processes. You will have worked in a fast-paced, agile environment across multiple projects and tasks.This position focuses on supporting the design, management, and continuous improvement of learning infrastructure and onboarding frameworks. You will be responsible for producing detailed learning project briefs and developing change and communications plans. Additionally, you will play a key role in the enhancing the capability of our client's new software system. The position also includes ownership of the capability framework and competency tracking, as well as analyzing data to identify competency gaps and providing targeted learning solutions to address them.Please note this is a 2-year, Maximum Term contract.On a day to day basis you will:

• Take Ownership of our capability framework and competency tracking
• Produce detailed learning project briefs, outlining target audience, outcomes, proposed learning solutions and measures of success
• Develop strategies and create & deliver training materials using contemporary Adult Learning principles to improve our business's capability in utilising key software systems
• Analyse data, trends, and evidence-based research to provide advice on how to close competency gaps and enable targeted support from complimentary roles
• Develop change and communications plans to implement learning solutions or experiences
• Build out and implementing key learning governance resources
• Improve internal Learning and onboarding processes for consistency and maximum effectiveness
• Communicate with key stakeholders across all levels of the organisation and coordinate focus groups and pilots in line with project timelines to deliver key learning content where appropriate

About youWe are interested in hearing from people who have:

• Demonstrated experience, either as a Learning and Development Specialist, Capability Specialist, or equivalent specialist experience in related function
• Experience working in a fast paced, agile environment across multiple projects and tasks
• Previous experience in learning needs analysis, design, development, implementation and evaluation of learning programs
• Experience in the implementation of change management strategies
• Advanced level Excel skills and solid experience with analysing data to make informed learning decisions
• Solid experience working with Capability frameworks
• Commercially minded with a proven ability to consult with stakeholders to understand capability gaps
• Effective Learning Management System administration

Working with us:GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance! We offer a 9 day fortnight and flexible work from home options. We have a brand new office with beautiful views, located in the CBD. GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.Just a few of our benefits include:

• Discounted Insurance
• Dress for your day
• Novated Leasing
• Flexible & hybrid working

To apply:If this role sounds like your new career– we want to connect! Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefitsWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.