Learning Support Coach

About us:

Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

About The Role:

The Learning Support Coach is responsible for building relationships with students within the Victorian Certificate of Education (VCE) Vocational Major (VM) and Victorian Pathways Certificate (VPC) at Bendigo Kangan Institute (BKI). Through this process, the mentor will identify and assist to resolve risks or challenges for students to complete their education. The mentor will provide direct support to students undertaking accredited training activities through the VCE VM and VPC. The role will work closely with the VCE department to maximise student retention, participation, wellbeing, and success in completing their studies. It is expected that the role will assist students with tutoring support, and assistance to develop core skills for balancing work and study, including literacy requirements for study and the workplace.

We are excited about you because you have:

• Identify students and implement strategies to identify and address student's barriers to training and employment
• Identify strengths, skills and barriers and provide targeted solutions and address needs with the view to expanding and developing opportunities for students into further training pathways and employment
• Using key and practical actions engage the difficult to engage students to provide skills and address barriers to training that will enhance employment opportunities
• Provide targeted training and skill development support to address barriers
• Provide combination of pastoral care service and referral pathway options to facilitate a sustained pathway to successful course completions and employment for students

• Ensure that students commence and remain in appropriate training for the duration of the course.
• Ensure that all training/support/activities are delivered in a culturally sensitive and empathetic manner, and that all are provided in accordance with BKI policies and procedures and the service delivery guarantee/funding agreement/contract
• Ensure that set performance targets are met and/or exceeded - at both individual and service level
• Ensure the completion of all administrative tasks as required, including but not limited to data entry, case/file notes, letters/correspondence etc.
• Maintain all accurate client files and records in an orderly manner
• Provision of in-class, one to one, and small group assistance for confidence building, comprehension, and core skills to undertake and balance work and study (including on-line)
• Act as the liaison between teaching staff regarding training progress, overall engagement, and well-being.
• Gather and maintain records and data as agreed on staff participation and progress in workforce development activities.
• Always ensure the confidentiality of client and staff information
• Act always in a professional manner in accordance with the policies and practices of BKI
• Support BKI with their accredited training and overall workforce development planning and development needs, including attending required meetings
• Liaise closely with other stakeholders when students are showing signs of disengagement, or not achieving deadlines for assessment submission.
• Reports to monitor student progress and provide to nominated key contacts at BKI
• Provide any additional records and/or data to BKI, including training participation and outcomes as required
• Attend regular team meetings and other forums as required.
• Attend workforce development specific activities and meetings as required
• Undertake other duties as directed

Judgement & Problem Solving

• Engage appropriate support and activities for VM and VPC students to assist in overcoming barriers to education and employment

Supervision & Independence

• Seek broad direction on activities from the Education Manager
• Make decisions and implement activities as required to ensure timely support for VCE VM and VPC to overcome barriers to training and employment
• Works within BKI's Values and Behaviours - ensures that all work performed is constantly aligned with BKI's Values

Organisational Relationships and Impact

• Develop a strong portfolio knowledge of industry and BKI as well as comprehensive links to vocational and non-vocational supports, particularly for VCE VM and VPC students
• Develop and maintain strong working relationships with the BKI teaching team to enable supports for students

Interpersonal Skills

• Build and maintain strong relationships with indigenous students that provides a safe environment for them to access the required supports to overcome barriers

We can offer you:

• Attractive work-life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

Things we will require from you:

• Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation
• Certified vocational qualifications and certified transcripts (as listed in resume and relevant to the position)

Application support:

• If you have any access requirements to fully participate in the recruitment process, please contact *******@kangan.edu.au

If this sounds like the role for you, please click 'Apply for this job/Apply now'. We would love to hear from you.

Position description can be viewed at: https://hcm616.peoplestreme.net/bki/erec_external.asp

 For further information regarding this outstanding opportunity, please contact *******@kangan.edu.au

 Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close at 11.59pm on 31 March 2024

Applications will be assessed continuously - interviews may commence prior to advertised closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage.