Library Ux Researcher

• Flexible location
• Full-time and continuing
• $97,940 - $107,842 + 17% Superannuation (pro rata, part time)

The role

The UX Researcher plans and coordinates user research and evaluation activities to generate insights about the needs and experiences of the users of Library products, platforms and services. These insights guide evidence-based decision-making and ensure alignment with library client needs and expectations. 

Utilising various UX research methods and tools, the role devises practical solutions that maximise the usefulness and usability of library offerings, products, services and systems. As a key member of the Experience Design team, the UX Researcher formulates work plans and strategies that support a user-focused approach to library experiences.

The ideal candidate will have experience engaging with a diverse range of stakeholders and groups, and the ability to clearly communicate their findings and deliver information in a way that connects with stakeholders and peers. The successful candidate will thrive in a collaborative, cross-functional environment and have exceptional communication skills.

Why work with us?

At Deakin you will have access to Employment benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

As a UX Researcher you will:

• Plan and prioritise work and critical activities appropriately and recognise barriers to achieving outcomes, finds effective ways to deal with them and evaluates progress.   
• Implement User Experience (UX) strategies and frameworks and services that enable or support superior user experiences and effective engagement.   
• Build new and productive relationships with a diverse range of potential students, stakeholders or key and influential individuals both inside and outside the Library.  
• Research, plan, visualise, define, and design new library experiences that deliver in multi-channel environments. 
• Challenge existing processes by formulating creative and inclusive alternative solutions and benefits. Promote solutions to modernise work practices and ensure alignment with Deakin’s strategic direction.

To be successful, you’ll have:

• A Degree with subsequent relevant experience; or extensive experience and specialist knowledge or broad knowledge in technical or administrative fields.
• Extensive experience and management expertise in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training.
• Demonstrated experience using UX tools, techniques, and methodologies to undertake research and usability evaluation, and capture, report and present actionable insights. Experience working with the Dovetail platform will be highly regarded. 
• Demonstrated experience in applying Design Thinking methods. 
• Experience working with analytic tools such as Google Analytics. 

Here's how to apply: 

Please click the 'Apply Now' button to submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Danielle Johnson (Manager, Experience Design) on *********@deakin.edu.au

For a copy of the position description, please see below:

 Position Description - UX Researcher HEW 7.pdf

Applications for this position close on 18th of February 2024.

Who are we?

Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.