Live Event Production Client Manager

Who We Are

Twisted Pair Productions is a Brisbane based live production company providing turnkey audio-visual production services for a diverse range of events from concerts and festivals, through to bespoke brand activations and corporate events. We have been servicing Queensland & Northern NSW for the past 17 years, offering our clients quality & reliable service that they can depend on.

About the Position

We are looking for an experienced and highly motivated professional to join our team full time, as a Live Event Production Client Manager. You will play a pivotal role in our company's success by building strong client relationships and ensuring the seamless execution of Live Events. You will be responsible for understanding our clients' needs, coordinating with our production team, and delivering high-quality events that exceed client expectations. Responsibilities include: site visits, event quoting, developing plans, ordering equipment.

Key Responsibilities

• Build and maintain strong client relationships through effective communication and a deep understanding of their event objectives. 
• Act as the main point of contact for clients throughout the event planning and production process, addressing any concerns or requests promptly.
• Work closely with our production team to ensure all aspects of Live Event Production, including audiovisual, staging, lighting, and logistics, are executed flawlessly.
• Develop and manage event budgets, timelines, and project plans to ensure successful event delivery within budget and on schedule.
• Proactively identify opportunities to enhance the client experience and suggest innovative solutions to meet their event goals.
• Manage post-event evaluations and feedback to continuously improve our services and maintain client satisfaction.

Essential Skills Required

• 3-5 years previous experience in Event or Technical Production Management.
• High level of customer relations and communication.
• Problem-solving skills and ability to anticipate client needs.
• Ability to work autonomously to a high standard and meet tight deadlines.
• Strong emphasis on quality control and a high attention to detail.
• Enthusiastic, Reliable with a strong work ethic and well presented.
• Valid drivers’ licence.

Non-Essential Skills

• Knowledge of software such as Capture Lighting Visualisation & Current RMS rental.
• Technical understanding of Professional Audio, Lighting or Video systems.

If you feel like you don’t quite meet the above skillset but may offer others, we would still like to hear from you.

Remuneration

Remuneration package will be set by candidates’ level of experience and what they bring to the role.

Position Benefits

We understand that our success is derived from our team, and if we are to continue to improve, we must help our team members improve both professionally and personally.

·       This is a long-term career opportunity, so we want to invest in your knowledge and development.

·       Be part of an exceptional team that is always there to help.

·       We understand that family comes first and will be flexible when required.

Please submit a CV & Cover Letter with a bit about yourself and why you feel you would suit the role. 

You can find more about us at twistedpairproductions.com.au