Lived Experience - Consumer Consultant

Position Title Lived Experience - Consumer Consultant
Employment Type Permanent Part Time
Location Eastern Health
Award Classification Health Professionals (77) (Victorian Public Mental Health Services Enterprise Agreement 2021 - 2024) - Lived Experience Worker Level 3 Year 4
Hours (per fortnight) 45.60Applications from Recruitment agencies will not be accepted
The successful applicant to this position will be required to undergo a pre-employment Police Check.
Position SummaryLived Experience - Consumer Consultant

• Perm Part Time
• Eastern health
• Join our amazing Lived Experience team

Eastern HealthEastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general health care services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and health care needs.About the roleThe Consumer Consultant provides systemic advice in the development, embedding and enhancement of consumer support and participation across Eastern Health Mental Health and Wellbeing Service. This role requires independent and autonomous work practices and senior Lived Experience skills which includes input to the review and development of policy, practice guidelines and scope of practice relating to consumer support and engagement.About youTo be successful in this role you will possess:

• Lived experience as a consumer who has accessed public mental health services.
• Demonstrated ability to work systemically with internal and external services and staff to benefit consumer’s/service users
• Understanding strengths-based model of recovery – specifically the Collaborative Recovery Model used at Eastern Health (or willingness to undertake related training).
• Strong passion to improve public mental health services
• An understanding of the diversity of the cultural and linguistic backgrounds of our community (including Aboriginal and Torres Strait Islander people), and the impact this has on consumers’ and carers’ experiences of mental ill health and recovery
• Excellent written, verbal and interpersonal communication skills
• Demonstrated skills in utilisation of appropriate technology
• Ability to work flexibly, with a high degree of initiative, ability to work both autonomously and with others.
• Highly developed interpersonal experience
• A strong commitment to high quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skills

Please refer to the attached position description for further details of the role.Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.What we offerEastern Health offers a variety of fantastic Employee Benefits, view the extensive range !

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next StepsIf you believe you have the ability to make a difference in this rewarding industry, apply today!Please note:

• All applications must be submitted online via E-Mercury
• All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
• You must have Australian work rights to apply for this position.
• Recruitment agency applications will not be accepted.

Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.Aboriginal and Torres Strait Islander peoples, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the .For additional resources for Aboriginal and Torres Strait Islander applicants click here:Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**Selection Criteria Essential: Lived experience as a consumer who has accessed public mental health services. Demonstrated ability to work systemically with internal and external services and staff to benefit consumer's/service users Demonstrated understanding of the broad impact of mental illness on consumers their families
Desirable: ound knowledge of the relevant legislation (including Mental Health Act) and frameworks for recovery oriented practice pertaining to working in mental health and with consumers, carers/families. Training in Intentional Peer Support Model. Current Victorian Driver's licence.
Contact Person KATHERINE DOWSON
Contact Number (04) 0398 4351
Closing Date 19/05/2024
Position Description 09052024Consumer Consultant.pdfApplication Guide
SharePlease note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.