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SalaryPortfolio Transfer Consultant | 12 Month Contract | MelbourneAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.Let's care for tomorrow, so we can create a better future together, for everyone.You'll be responsible for
- Ensuring the transfer of business is completed within timeframes and service levels.
- Reviewing policies for possible breaches, refunds, corrections and reconciliations
- Undertaking complex policy remediation under compliance breach.
- Communicating with customers via email and giving updates regarding errors or refunds.
- Managing control reports as required
- 1 year of experience in underwriting or operations (systems, policies, claims or contract centre) background
- Strong analytical and critical thinking capability to interpret a range of data
- Demonstrated enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base.
- High attention to detail by completing tasks with thoroughness and accuracy and the ability to quickly identify errors.
- Excellent verbal and written communication skills
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
