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Form of work About our team
What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in sustainable agriculture.
About the role
GrainCorp is currently seeking a Logistics and Customer Support Coordinator (internally know as a Time slotting and Inventory Coordinator) to assist with day-to-day supply chain operations planning and delivery tasks. The responsibilities include:
First point of contact for 1800 Timeslotting Hotline, directing and managing stakeholder enquiries and request.
Actioning requests received by email to the timeslotting and inventory coordinator contacts
Interpret permits and answer questions on site access and mass limits
Assist in the planning and scheduling of road and rail transport tasks
Acting within the Chain of Responsibility (CoR) standards and compliance across NHVR requirements
Update and maintain data in the Timeslotting Management System (TMS), GrainsTransact (GT) system and the SAP System for Road Freight Carriers, sites, and customers
Responsible for the administering of ownership transfers (swaps), and associated forms in collaboration with Customer & Commercial Demand Planners
Accountable for assisting inventory reconciliation processes
Finalise documentation to export/domestic customers for shared services further to AP/AR invoicing process
Complete close out activities associated with road and rail invoicing or any exceptions/rejections
Maintain compliance register and communicate changes with stakeholders
About your experience
Candidates will have prior experience dealing with customers and/or logistics. Candidates will also display:
Demonstrated ability to provide a high level of customer service
A high level of attention to detail
Ability to accurately perform data entry
Strong written and verbal communication skills.
Ability to actively listen, communicate, respect others, problem solve, help, and celebrate successes in a team environment
Proficient in MS Office Suite and comfortable learning new IT systems
Apply now!
The next steps are easy! Simply submit your application and one of our team will reach out for a chat to discuss your background in more detail. We are looking forward to speaking to you!
