Sales And Customer Support Coordinator

ACT Group of Companies is a leader in IT Asset Disposition providing high security data sanitisation services as well as installation, decommissioning and the remarketing of ICT equipment. Our clients include Australia's largest Government and corporate organisations.

We are one of the largest and most respected leaders in our field with a vision to become the most successful and respected ICT disposal services organisation in Australia.

About the role?

An opportunity has arisen for a Sales and Customer Support Coordinator to join our team based in Murarrie. This is a casual role with a possibility to go permanent.  You will be supported by a team of Sales and support professionals as well as the Manager of Sales Operations. 

You will be responsible for providing timely Customer Support to accounts and assisting the account managers in various administrative and sales support tasks.. 

Responsibilities include: 

• Work closely with account managers to deliver client support services ensuring accuracy, efficiency, and exceptional customer service
• Support the day to day sales activities as well as some administration duties including responding to enquiries via telephone and email, preparing quotes, updating CRM system as travel booking when required
• Coordinating project key deliverables as outlined and assigned  
• Undertake client reporting providing for continuous improvement
• Collaborating with internal teams to provide data analytics to support sales such as identifying areas for improvement and efficiencies in systems and processes.

About you?

• 3+ Years’ experience in a Sales Support Role or Administration Role
• Strong skills in MS Office particularly Excel 
• Proactive approach to learning and continuous improvement
• Ability to multitask, problem solve and work in a fast-paced office environment;
• Exceptional communication and organisational skills, with a positive, open-minded attitude.

What’s In It For You?

• The chance to be a part of a growing business, who is a respected leader in their field
• Opportunity to grow, succeed and develop your skills
• Competitive Salary
• Onsite parking available/ Close to public transport
• An encouraging and supportive environment where we like to celebrate success, birthdays, work anniversaries with morning teas, team lunches and events.

How to apply?

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV and Cover Letter.