Logistics Attendant Conference & Events

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About this opportunity

We are looking for an experienced Logistics Attendant to join our busy conference and events team. You will perform a wide range of manual duties, setting up & pulling down for conferences and events (C&E), working in a variety of spaces both indoors and outdoors. This is an active fast paced role in a large resort environment, frequently moving through the resort, including back of house and front of house and working alongside other department teams. 

You will be primarily located back of house in our C&E stores area, and be responsible for:

• Performing manual handling tasks, including lifting and moving heavy items ie. furniture, large tables, chairs & event equipment
• Setting up & break down of conferences and events, including furniture, buffet, bar, shelving and other items
• Movement, lifting, placement and storage of large & small furniture, equipment & stock items (eg. boxes of goods, beverages, food etc) throughout the resort outlets & Conference & event spaces
• Unloading & loading C&E equipment and deliveries in the loading dock area
• Communicating and working well in a diverse team with others and can follow direction
• Maintaining a safe, clean and hygienic work space
• Flexibility to work in a variety of indoor and outdoor spaces throughout the resort
• Adhere to workplace health & safety, policies & procedures

You will require strong communication skills, working alongside AV Partners & equipment hire suppliers, contractors, clients and guests, always delivering a professional five star service with a friendly smile and a positive ‘can do’ attitude.

This role is casual, and may suit someone who has previous food & beverage, Conference & Events experience, and the flexibility to work across a seven day rotating roster, including weekdays, evenings, weekends & public holidays. Shift times will vary between 5am - midnight/2am.

We are offering

• Casual hourly rate + penalties for evenings, weekends & public holidays
• Generous staff discounts including dining, gym, golf membership
• Employee of the Month Recognition
• Friendly team culture
• Uniform
• Free Parking

We are looking for

• Full availability & flexibility to work a rotating roster on weekdays, evenings, weekends & public holidays
• Ability to perform physical duties, including heavy lifting duties up to 20kgs and repetitive manual tasks safely
• Previous food & beverage, Conference & Events experience in a 4/5 star hotel/resort environment, desirable
• Current QLD Responsible Service of Alcohol (RSA) Certificate, essential
• Passion for the hospitality industry & the ability to deliver five star customer service
• Strong interpersonal & verbal communication skills
• Collaborate well in a team environment & follow direction
• Demonstrate attention to detail, use initiative and work autonomously in a responsible manner
• Ability to interact with guests, suppliers and partners in a professional and friendly manner
• Excellent personal presentation
• Ability to prioritise workload and with a positive 'can do' attitude
• Drivers Licence & Forklift Licence, desirable
• Full working rights in Australia

Our Values

At RACV, our values are central to everything we do. We’re proud to have four key values that represent how we work together to create a great employee experience:

• Innovation – we seek a better way
• Accountability – we own it and see it through
• Care – we deliver great service
• Team – we are in it together

Be part of a team who cares. Back your ambition and find a new career with RACV. 

You can learn more about RACV at racv.com.au.

Application process

Click ‘Apply’ to submit your up to date resume. 

RACV is committed to creating a safe and inclusive environment and therefore encourages women, Indigenous Australians, and people from diverse backgrounds to apply. 

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.