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Form of work
SalaryOur client, a distinguished luxury fashion house revered for its modern and classic ready-to-wear collections, is currently seeking a passionate and experienced Client Advisor / Sales Associate to join our flagship store in Sydney. This role presents an exceptional opportunity to represent our brand towards customers while collaborating to achieve both quantitative and qualitative objectives for the store.
The Role
As a Client Advisor / Sales Associate at our esteemed luxury fashion house, your responsibilities will include:
- Representing the brand towards customers and actively contributing to achieving store objectives.
- Inducing customer purchases and fostering satisfaction and loyalty through exceptional customer service and expertise, in line with company-defined excellence in client experience.
- Supporting the Store Manager/Store In-charge in the smooth running of store operations.
- Actively promoting products and services, maximizing sales opportunities to achieve individual and store targets, KPIs, and other performance metrics.
- Proactively monitoring inventory levels, adhering to stock keeping procedures, and ensuring visually appealing merchandise displays in accordance with visual merchandising guidelines and housekeeping standards.
- Utilizing the customer relationship management (CRM) system to maintain customer profiles, address concerns, and provide prompt resolutions.
- Staying updated on the latest trends, features, and benefits of our products, effectively communicating this information to customers while offering personalized recommendations based on their preferences and style.
- Executing efficient front-of-house and back-of-house operations, maintaining exceptional organizational standards, and actively communicating store needs with the Store Manager/Store In-charge.
- Proven experience in the retail industry, preferably in luxury retail.
- Highly motivated, dynamic, enthusiastic, passionate, and customer-service-oriented.
- Excellent customer service skills with the ability to identify and address customer needs.
- Proficient in developing, nurturing, and maintaining positive long-term customer relationships.
- Availability to work weekends is a requirement for this position.
In return for your dedication and expertise, we offer a competitive salary package, uncapped commissions, bonuses, and enticing incentives. You will have access to extensive training and development opportunities, generous employee discounts on luxury items, and the chance to work within an invigorating and supportive team environment.
For More Information
If you are intrigued by this opportunity and meet the requirements outlined above, please contact Christian for a confidential discussion at 0401 959 *** or via email at *********@millerleith.com.au. Join us in delivering unparalleled experiences in the realm of luxury fashion.
