AddressSalesforce | Melbourne
Management Consultant
Positions available in : Melbourne, Sydney, Perth and Brisbane
Work Type: Hybrid/ Remote
Simplus is a Platinum Salesforce Consulting Partner and the leader in Salesforce CPQ / Quote-to-Cash implementations. We are looking for candidates who can challenge the status quo, resolve tough problems, and make complex things, simple.
Our team of more than 600 represents 17 nationalities and 20 languages on four continents. Our goal is to help medium to enterprise organisations improve, innovate and grow through advisory, change management all on the Salesforce Platform. At Simplus, culture comes first. Guided by our values of stewardship, critical thinking, and an underdog spirit, we place ideas in front of titles, value diversity, and continually strive to serve our customers and each other.
As a member of Simplus we all have three (3) primary responsibilities:
- Be a critical thinker: solve tough problems for the world’s biggest brands, work together, and be relentless in ensuring successful outcomes for clients.
- Be a steward: look after each other and the company on our collective journey to success by being accountable, doing the right thing, and promoting a caring corporate culture.
- Be an underdog: be determined, crafty, spirited, resilient, and tenacious. Challenge conventional wisdom and refuse to take no for an answer.
RESPONSIBILITIES / DUTIES
- Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes Analysis
- Document detailed business, functional & technical requirements and analyse data and execute data migration strategies and mapping
- Configuration of Salesforce.com and related third party application
- Testing – creation and execution of testing scripts
- Development of training material and training delivery to clients
- Assist project managers to manage delivery outcomes, time frames and change management processes
- Responsible for advising clients on recommendations based on analysis of current-state gaps to provide solutions to organisational problems
- Preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and support organisational innovation and improvements
- Assists Simplus to achieve greater efficiency and solve organisational problems which exclude the deployment of quality systems and certification processes
- Assist with identifying and escalating change requests
- Assist with sales proposals, tender responses, presentations and client meetings
- Liaison with clients on an ongoing basis, to maintain and develop the business relationship ensure satisfaction with services provided and identify opportunities for further growth
- Coordinate escalations to bring about resolution to meet client standards
- Always Promote the Company’s business in a positive and professional manner.
QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED
- Bachelor’s Degree or equivalent educated experience
- 4+ certifications including Sales and Service Cloud Consultant
- 3+ experience in designing robust and powerful Salesforce solution
- Experience in requirement gathering workshops and have the ability to understand a client’s problem and come up with multiple solutions
- An advisory mindset for which your clients go back to you for more
Professional/technical skills:
- Ability to translate data/facts/info into opportunities
- Expertise in drawing activity flow and architecture diagrams
- Ability to explain technical issues with non-technical personnel
- Expertise in designing, sizing, implementing and testing Salesforce solutions
This job description is a close guideline as to what you will be asked to do in your role. It is not exhaustive, and you may be asked to contribute to work outside of what is set within this document. Simplus is able to ask you to work outside of this remit within reasonable direction.
No agencies please.
