Manager, Collections Strategy (Non-Financial Risk and Comprehensive Credit Reporting)

Job Title: Manager, Collections Strategy (Non-Financial Risk and Comprehensive Credit Reporting)
Location: Melbourne or Sydney
Role Type: Permanent - Full Time

• Stimulating and rewarding work with reach and impact across the Enterprise
• Global footprint provides lots of opportunities to learn, grow and develop
• People first, collaborative, values driven culture

At ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we need a talented individual to join our Collections Strategy team. The Collections Strategy team sits within Australia Retail & Commercial Risk and provides an active business partnership to embed and manage the ANZ Risk Framework within Australia in a way that meets the division’s strategic objectives.

Risk is a critical function, with highly valued and innovative teams that enable ANZ to deliver its purpose.

This role would suit an experienced risk professional who would like to join a talented team that understand the power of data science and collaboration to solve business problems.  In the role you will get the opportunity to own all credit risks aspects in relation to collections regulatory commitments (frameworks, policy, strategy, monitoring, reporting, regulatory engagement support), provide key insight to the business to inform strategy and help ensure customers credit information is accurate and up to date.

• Work in collaborative teams to explore business initiatives and solutions
• Delivering on multiple pieces of work, with ability to prioritise and manage your own workloads 
• Devise and create key information to inform credit and Collections Strategy
• Analyse data and systems to ensure our customers credit information is accurate
• Completing work for internal and external stakeholders

• Very strong written and verbal communication skills, ability to communicate to senior leaders and external stakeholders, such as regulators. 
• Very strong facilitation skills and ability to influence a broad range of stakeholder groups with conflicting priorities 
• Strong analytical, numerical, research and problem-solving with proven ability to turn data into information and information into actionable business decision strategy 
• Proven technical capabilities and experience with data analytics/science and/or decision systems techniques and tools (e.g., SAS, SQL, R, Python, PowerCurve, AbInitio, etc.). 
• Strong ability to translate data insights into practical business recommendations
• A growth mindset and desire to continually learn and share new techniques and ideas
• In depth understanding and knowledge of collections processes and policies, acts and legislation impacting collections practices 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we actively encourage people to try new things. So if this role interests you and you feel you have most of these things in your toolbox, we’d love to hear from you.

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. And that’s big.

But it’s not just our customers who will feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Interested in joining us? Click Apply Now or visit http://www.anz.com/careers to find out more or view other opportunities.

Reference number 59288.

 23/02/2024, 11.59pm, (Melbourne Australia)