AddressAt City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.
We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.
The role:
As a Manager in Training inour Surfers Paradise store, you will work under the guidance of an experienced store leadership team to gain the practical experience and skills needed to prepare you for a leadership position in our retail network and that will allow you to successfully lead your own team of store team members.
This plan is a 6-week comprehensive program that combines theoretical, practical and hands on on-the-job training, to ensure you will have the necessary tools to begin a successful management career with City Beach.
What you'll be doing:
- Reinforce the customer centric nature of City Beach by providing a superior people experience through a supportive and developmentally focused environment in our stores.
- Working with the store leadership, lead the store team to deliver on performance objectives set for your store with respect to with respect to the retail team KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages, Safety).
- Contribute to all aspects of store operations including managing and leading the store team, ensuring our stores are open and ready to be shopped by our customers, managing the movement of stock to reduce shrinkage and optimize sales.
- Ensure that operational tasks and expectations set for your team are executed to standards and support the leadership team with team member performance.
- Work with your store leadership to manage wages to achieve profitability, operational efficiencies, and great customer experiences.
- Demonstrate effective leadership, ensuring that all store team members receive the required feedback, support, and training.
- Understand Workplace Health and Safety regulations and how to manage your workplace and team members to ensure City Beach is a safe place to work.
What we are looking for:
- Minimum 1 years' experience in a customer-service based management role; experience in a fast-paced Retail, FMCG or Hospitality environment will be highly regarded.
- Demonstrated experience driving sales and operations to meet targets and metrics.
- Strong communication and team management skills.
- An energetic and enthusiastic approach to store operations.
The benefits:
- Enjoy a 40% team member discount for you, your friends and family to access.
- We have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts, including:
- Access to a free Employee Assistance Program.
- 15% discount on Goodlife Health Clubs and Fitness First Gyms memberships.
- Discounts on Studio Pilates Class Passes and City Cave Float & Wellness Centre.
- Complimentary consultations with Westpac.
- 7% discount on Medibank private health insurance.
- Up to 15% off at Strike Bowling & Holey Moley.
- Beach parties ($100 – $300 gift cards up for grabs for best dressed).
- Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.
- Awesome in-store competitions and sales incentives.
- Prezzee Gift Cards for major milestones and yearly anniversary certificates.
- A monthly day off (4-day week once a month).
- Bonuses based on sales & customer service levels.
