Manager Passenger Transport Systems and Improvement

We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.Duties

• Lead and manage the Passenger Transport Systems and Improvement Unit, to foster continued improvement in processes and compliance activities.
• Provide strategic advice on the management of Systems and processes required to administer the Passenger Transport Branch's responsibilities under the Passenger Transport Services Act 2011 and other transport legislation, regulations and procedures. This will include advice on managing out legacy systems in an evolving environment, and where appropriate, transition to software as a service solutions.
• Manage the maintenance, replacement/migration and delivery of complex, integrated, and purpose-specific business systems employed by the Passenger Transport Branch for a range of functions including contract management and contractor performance management, concessions, public transport and intelligent Transport Systems.
• Manage the Branch's relationships with both key internal and external systems service providers including providers of supporting services in line with contracts or service level agreements and ensure that appropriately defined measurement criteria are established against which to track performance.
• Provide high level advice and analysis in relation to the administration procedures, business rules and work processes, which includes managing the development and maintenance of the Branch's documentation of business requirements, processes, and forms.
• Provide recommendations and specialist advice in the development of business cases and option papers for new systems or the enhancement of existing systems that will improve the efficiency of the Branch.
• Resolve complicated project issues and develop appropriate strategies for their resolution.
• Work closely and proactively with Branch teams to identify pain points and inefficiencies in business operations. Prioritise improvement opportunities based upon agreed frameworks, and develop and propose solutions to address identified process and system improvement opportunities.

Desirable Requirements

• Tertiary qualifications or equivalent experience in an appropriate discipline.

Download the Statement of Duties and Associated DocumentsFor more information Name: Babette Moate
Position: Director Passenger Transport
Email: babette.moate@stategrowth.tas.gov.au
Phone: 03 6166 3332How to applyTo apply, please provide a one - two page document outlining your experience skills, and knowledge as they relate to the statement of duties and a copy of your current resume.Online applications are preferred, please click the blue Apply Now button.-or-Complete the following application form and email your application to us at