AddressLet's talk about Responsibilities
In this role, you will be a key member of the Product Quality leadership team, working on a global scale to manage and support our growing supplier base
Lead a team of engineers to work with our suppliers and ensure components used to manufacture ResMed products are of the highest consistency and quality.
Provide technical leadership in a core discipline (moulding and mechanical assembly or electronics/PCBA manufacturing) to support and guide team members, identify best practices, and uphold the highest quality standards.
Partner with Supplier development and project XFT's to ensure that ResMed's requirements are effectively conveyed to suppliers and suppliers' constraints are effectively implemented in ResMed's designs
Be a critical partner to the Manufacturing/Production teams in ensuring the supply of Quality components and the timely resolution of any quality/supply issues
Ensure appropriate resource allocation and prioritization to support the business' deliverables to agreed timelines and budgets.
Develop, motivate, and mentor Supplier Engineers and Technicians including identification of development and training opportunities to broaden skills and experience particularly in the areas of leadership, problem solving and process excellence tools.
Maintain thorough knowledge of ResMed's Quality system to work within established policies and procedures, ensuring compliance with GMP, regulatory requirements and other business systems.
Develop and implement plans for the continual improvement of ResMed's supplier management processes and practices.
Manage supplier initiated process change control, ensuring changes are completed in a timely manner and regular communication is maintained with suppliers on the status of changes.
Manage supplier performance and improvement activities including deployment of KPIs, identifying improvement opportunities and regular review of performance with suppliers
Take lead in driving investigations to resolve Supplier Quality issues in a timely and systematic fashion and provide prompt update of issues to the relevant stakeholders across the organization.
Ensure all supplier actions (SPVs and CAPAs) are completed within their required timeframes.
Ensure the implementation of management systems within their area of responsibility (including health & safety, quality & environmental). And monitor the performance of direct reports against the management system requirements.
This role is primarily based on site at our manufacturing facilities in Tuas (Singapore) or Bella Vista (Sydney). Given the global coverage for the role, connecting with team members and/or suppliers in different time zones will be required and there may also be a need for some global travel from time to time to visit supplier sites etc.
Perform other adhoc duties as required.
Let's talk about Qualifications and Experience
Required
Tertiary qualifications in Engineering or a related discipline
8+ years' overall experience in a manufacturing/supplier support environment, with a focus on electronics, moulding and/or mechanical assembly
3+ years' experience in managing teams of Engineers
Strong stakeholder management, communication skills, business acumen & advanced negotiation skills.
Ability to communicate technical expertise in summary project/finance/business language at Senior Customer/Stakeholder/Supplier level.
Proficiency in application of structured problem-solving methods and tools
Proven experience in
Workforce planning, talent development and performance management
Change/project management with respect to organisational and business process changes.
Quality process knowledge, including statistics, and representing business with external and internal based audits to various standards e.g., ISO13485, MDSAP etc.
Development and application of best practice processes and systems
Working within XFT environment, representing supplier management during new product development
Preferred
Training & experience in Six Sigma, Lean Manufacturing and APQP tools & methodologies
Experience in a high-volume Manufacturing environment in a highly regulated industry - preferably medical devices
Proven ability in managing a team in global locations.
Experience working in
Injection moulding, LSR, CMSR, Mechanical assembly
Electronics manufacturing, PCBA fabrication, test systems
Supplier/customer management experience (Quality, Audits, NPI)
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
