Manager, Systems

• Lead the team to deliver flexible and innovative system solutions in a complex environment
• Build and develop strong relationships with stakeholders
• Enjoy fantastic working conditions and career/personal development opportunities

The Role

• Fixed Term (until October 2026), Full Time
• Level 8 - $107,199 to $121,340 pa (plus 17% superannuation)
• Albury-Wodonga, Bathurst, Wagga Wagga

As the Manager, Systems you will work closely with the Director, Student Administration to drive system and innovation activities aligned with Divisional and University objectives. Your role will involve leading and guiding the team to support projects, assignments, tasks and staff on the Student Administration enterprise systems, including emerging technologies.

To be successful you will have:

• Previous experience managing a specialist team.
• Proven ability to coordinate a specialists teams efforts and prioritise work pipelines.
• Strong communication, stakeholder management, problem solving and negotiation skills.
• Ability to proactively and effectively provide quality customer service in a university setting.

Application Requirements

Applicants are expected to apply online and provide a 1-2 page 'statement of suitability' demonstrating their skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description). If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is available as a fixed term appointment or, for eligible employees, as a secondment.

To be eligible for a secondment, a staff member must have completed probation and at least one year of continuous service in their current continuing position. Applicants should make themselves familiar with the Secondment Appointments Policy and a Secondment Release Form must accompany their application if applicable.

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle, easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders. The Division works across the University to bring together student experience functions for a seamless and engaging student journey from initial enquiry to becoming a proud alum. Student Experience is the first point of contact for students, advocating for the student voice and ensuring our students are at the centre of our thinking and processes.

The Division works closely with the Chief Operating Officer, Deputy Vice Chancellor (Academic) and leaders of divisions, faculties, and schools to map, understand and improve the end-to-end student lifecycle and is critical to ensuring that Charles Sturt delivers on its commitment to be Australias leading regional university.

Student Administration is responsible for a range of administrative processes and services across the student lifecycle and academic calendar. These services extend from the students first enrolment all the way through to their graduation, at the completion of their study. The team prides itself on being a contemporary, comprehensive and client focused unit thats main mission is to ease the administrative burden for students and staff. Student Administration incorporates the following units: Enrolment, International Enrolments and Partners, Timetable and Completion, Examinations and Results and Systems.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Workplace Gender Equality Agency Employer of Choice Citation and our Athena SWAN Bronze Institutional Award. Charles Sturt is also a participating member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further Information

Additional information is available in the position description or by contacting:

Rachael Lamb | Director, Student Administration (Acting) | *****@csu.edu.au | Ph: 02 6338 4***

Closing Date: 11 pm, 19 March 2024