Marina Dockhand

About the business

Coral Sea Marina Resort located in the heart of the Whitsundays has emerged as a premier boating and tourism destination on Australia’s east coast.  

Having received a multi-million-dollar facelift over recent years, Coral Sea Marina Resort is one of the largest marina resorts of its type and attracts thousands of visitors each year to its vibrant resort precinct.

Our Marina is a 5 Gold Anchor Platinum Level accredited marina, providing first-class marina facilities and exceptional guest service. 

About the role

We are seeking a Dockhand to join our guest services team.  

This is a diverse and active position that demands adaptability, initiative, and a dedication to upholding the high standards of guest service and operational excellence in a dynamic marina environment.

This is a permanent full-time position, with a roster of either Sunday to Thursday, or Friday to Tuesday.

As Dockhand, you will be responsible for:

• Serve as a representative of Coral Sea Marina, offering guests comprehensive and precise details regarding our amenities and services throughout their interactions. 
• Aid in guiding guests to designated berths, securing lines, offering arrival details, and facilitating concierge services such as refueling, retrieving trolleys, and managing mail and parcel deliveries as needed. 
• Extend a warm welcome to incoming vessels, ensuring a hospitable experience at the marina, and provide assistance to departing vessels as necessary.
• Conduct daily inspections and patrols of the docks and marina, prioritising tasks such as vessel inspections, identifying maintenance needs, addressing security issues, ensuring compliance with shore power regulations, monitoring alarms, recording electricity usage, and overseeing vessel arrivals and departures.
• Perform daily checks of all land-based facilities at the marina, as required including Ocean Club, The Lookout Lounge and trolley bays  

To be considered for the position of Dockhand, you are required to have:

• Demonstrated experience in a similar marina industry position
• Open C Class Drivers License
• Ideally already have or have willingness to obtain Coxswains Certificate, Current Senior First Aid and CPR, Marine Radio License
• Capability to recognise problem areas and utilise initiative and effective communication to address them.
• Positive, proactive, and enthusiastic attitude. 
• Capacity to work autonomously with a focus on finding solutions.

Benefits

Joining our Coral Sea Marina team means stepping into an award-winning environment where excellence is the norm.  Picture yourself enjoying monthly team lunches, bonding over shared experiences, and growing both personally and professionally with tailored training opportunities.  

We provide annual opportunities to experience what our guests experience with famil days for you to enjoy and create unforgettable memories.  

We offer discounts at some of our marina tenant facilities and we celebrate your milestones, from birthdays to work anniversaries – we aim to make sure you feel truly valued every step of the way. 

Your salary will be commensurate with your valuable experience.

This is a fantastic opportunity to be part of a passionate and dedicated team in the Whitsundays.

Apply Now 

Should this position sound like the opportunity for you, please do not hesitate to hit the Apply Now button to be considered. 

Please note, to be considered for this position you must be able to work in Australia and be residing in Australia at the time of application.   

Only successful applicants shortlisted for the position will be contacted.