Address
Form of workOpportunity to deliver key priorities for CommSec
Drive positive outcomes for our customers
Join a fast paced, supportive and fun team environment
18 month fixed term opportunity
Do work that matters:
Join a team that has been given the opportunity to make it right for our customers. A key priority for the business, this team has been specifically set up to deliver on critical service related customer communication campaigns over the next 18 months.
Be part of the big picture:
The Marketing Manager role/s sits within the overall Digital and Customer Crew and specifically sits within the Engagement & Personalisation, Centre of Excellence (COE). You’ll also be part of a Service Squad whose main purpose is to help you deliver on these customer campaigns in a structured, organised and agile way.
As a highly experienced Marketing Manager in 1:1 marketing, ideally in the finance industry, you’ll lead various service / compliance related campaigns across CommSec.
Your day will be about:
Planning campaigns based on clear objectives and timings.
Ensuring accurate and timely data for customer selection and analysis.
Seeing copy & creative through from conception to final production across all channels including email, direct mail, SMS and the CommSec app.
Briefing all key stakeholders at relevant stages of the campaign end-to-end process.
Executing post campaign analysis and learnings.
We’re interested in hearing from people who:
Crave to know our customers. You show non-stop curiosity about knowing and understanding customers and placing their needs first every time.
Love to write sparkling copy. You have a flair for crafting clear, concise and relevant customer messages based off at times, some very complex concepts.
Know how to get things done. You can’t help but write everything down because you are super organised. You also have a talent for being able to juggle multiple projects/campaigns all at the one time.
Have a knack with dealing with people. You have strong influencing and stakeholder management skills to get better outcomes for the business and our customers.
Are laser focused on the detail. You know that to be a successful one to one marketer this skill is critical to delivering effective and accurate campaigns.
Don’t mind geeking out. You have strong analytical skills to deep dive into customer data sets and guide decision making.
Believe in the power of yet. You have a desire to learn more with a growth mindset and positive attitude.
Are keen as mustard. You want to learn everything there is to know about the Share Trading business.
Have the quals. You have tertiary qualifications in business, economics or business related discipline.
To be considered for this exciting opportunity, please show your expression of interest by applying online today!
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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