Medical Imaging Bookings Coordinator/Administration Assistant

Employment Type: Permanent Full Time
Position Classification: Admin Off Lvl 3
Remuneration: 66027.58 - 68085.5 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ465397

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

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Additional Information:

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. 

What you'll be doing

• To be the first point of contact in the Medical Imaging Department for booking and scheduling procedures in the Hospital bookings system for all Medical Imaging modalities as well as being responsible for relaying pre-procedural instructions/information.  A good understanding of human anatomy is therefore necessary for this position.
• Perform Departmental administrative duties as directed by Business/Operations Manager including but not limited to typing letters, updating spreadsheets, typing rosters, filing, scanning and faxing.
• To be able to adapt to unexpected situations and fluctuating workload.  This role is a central point for a very busy department with many competing demands on time.  Skilled prioritisation and efficiency are essential.
• Because this role requires constant interaction with parents, carers, clinicians, nurses, technical and administration staff a calm, understanding and friendly attitude is essential.

1. Previous experience booking medical procedures and giving pre-procedure instructions, preferably in a Hospital situation. An excellent understanding of human anatomy is essential. (Previous experience in a Medical Imaging Department would be an advantage).
2. Professional and pleasant phone manner with the ability to remain calm in stressful situations.
3. Previous proven excellent administration skills with a minimum typing speed of 50 wpm.
4. High standard of verbal and written communication skills.
5. Proficient in MS Word and Outlook as well as intermediate Excel skills with the ability to learn new computer programs. Previous experience using Powerchart and Patient scheduling would be an advantage.
6. Proven ability to work as part of a team as well as unsupervised.
7. Ability to be flexible, learn new tasks and demonstrate initiative with demonstrated problem solving skills (please give an example).
8. Ability to deal confidently and courteously with people who may be distressed, people from diverse backgrounds and health care staff from different positions and levels.

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

All NSW Health workers are required to have completed a primary course (2 doses) of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

NSWHealth is committed to child safety in line with the Child Safe Standards

Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position

If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on 0486012545.For technical support please contact the customer services team on 1300 679 367 and select option 3.

For role related queries or questions contact Poorna Suduwadevage Fernando on Poorna.Fernando@health.nsw.gov.au
Applications Close: 12/02/2024