AddressWe are seeking a permanent full-time Medical Receptionist/Clinical Assistant with a minimum of 5 years’ frontline experience, to join our friendly, energetic and dynamic team in a busy and growing ophthalmology practice located on the beautiful Sunshine Coast.
The practice is located in Buderim, with a satellite location in Gympie, Queensland and is focused on the treatment of medical and surgical problems concerning the eye. It employs the latest technology and diagnostics to provide leading-edge medical services to the region.
The role is a minimum of 40 hours per week. The successful applicant must have some flexibility with hours and days. You would not be required to work Saturdays.
Primary Responsibilities:
Ensure the following 'in house' services are delivered in a smooth and efficient manner:
- Taking incoming telephone calls and assisting patients with general enquiries,
- Manage patient billing and receipting, surgery quotes, and consultation list preparation
- Assist the Doctor & clinical team with day-to-day administrative support and take an active part in working closely with other team members to manage daily tasks.
- Assist the Optometrist with taking patient eye pressures, doing scans, and generally help where needed. On the job training for the clinical role will be provided
- Function in a highly organized, and time efficient manner at all times, problem solve, meeting deadlines and carrying out required tasks. The ability to ‘think’ on your feet is a must.
Preferred skills/experience:
- Experience with Gentu practice software or similar medical practice software.
- A well-developed knowledge base of Medicare and Private billing for consultations and surgical procedures, ideally in an Ophthalmic practice. Knowledge of MBS, Oculo and PRODA is useful.
- Must have working knowledge of Microsoft Office.
- Demonstrated outstanding customer service and people skills with the ability to relate well to patients and communicate with health care professionals/external health facilities as needed.
- Demonstrated high level of motivation and operate with attention to detail.
- Demonstrated ability to multi-task within a fast-paced working environment
- Be able to take direction
- Work unsupervised
Experienced applicants need only to apply.
Please address each of the selection criteria and forward with curriculum vitae / detailed resume via email: ***************@eyehub.net.au.
Applications close by the 19th of June 2024.
Please note unsuccessful applicants will not be contacted. Interviews will be undertaken prior to the closing of the application timeframe.
Please include a cover letter stating your motivation for applying to us. Applicants that do not include a letter will not be considered.
