Medical Receptionist Lead

We are seeking a passionate and experienced individual to join our reception team! 

We have a great opportunity available for you to take the next step in your career within our team at our rapidly growing practice in Sunshine West. Glengala Health is a busy & unique, Medical and Allied Health clinic offering Medical Services as well as Podiatry, Psychology, Chiropractic, Dietetics and Nutrition, Acupuncture and Remedial Massage. We aim to provide a professional and personalised service in a welcoming environment by experienced staff and allied health practitioners. 

If you are independent and motivated, have a close eye for attention to detail, are proactive and can work well in a team as well as independently, with like-minded professional’s in a friendly, relaxed and supportive work environment, then this is the job for you.

• Part-Time available with potential to increase hours in future to full-time.
• Easily accessible clinic with ample on-site parking, nearby shops and public transport.

The main duties include:

• Provide customer service, respond to customer enquiries and manage administrative tasks.
• Have knowledge as a Medical Receptionist processes and procedures
• Patient bookings and payments. 
• Build and maintain strong relationships with internal and external stakeholders and all patients .
• Achieve agreed on personal targets and assist management and practitioners to achieve targets.
• Maintain accurate records/documentation associated with work.
• Interact and co-operate with all members of the organisation, its suppliers, and clients/customers.
• Understanding each modality and product offered at the clinic.

 About you:

• Experience in customer service (Medical or Allied health experience a must) 
• Experience in Best Practice
• High-level communication and interpersonal skills
• Organisational skills and attention to detail 
• Ability to prioritise work and meet deadlines
• Strong computer skills  
• Solution-oriented mindset and proactive
• Will be adaptable and able to multitask
• Flexible to work across mornings and evenings

Please email your CV and cover letter to Kris at **************@gmail.com