Medical Science Liaison

Are you an enthusiastic Medical Science Liaison professional who is passionate about the therapeutic benefits of cannabis? Come join our amazing team and play a pivotal role in advancing medical cannabis education within the healthcare community.

ABOUT ALTUM

Altum International is a leading medicinal cannabis company that’s passionate about the life-changing benefits of cannabinoids. We’re focused on our mission of educating and enabling patients, healthcare professionals, pharmacies and businesses to access cannabinoids in a safe and rewarding way.

Our primary brand, Kind Medical, contributes to this mission by making high-quality medicinal cannabis more accessible and affordable for Australians. Kind Medical has a fast-growing range of cannabis medicines that are available to patients nationally.

ABOUT THE ROLE

• Due to our continued expansion, we are seeking a dynamic sales specialist to lead direct medical sales activity including lead identification, pursuit, engagement, education, tracking and reporting.
• As Medical Science Liaison, you will also help support Kind Medical’s sales operations and inbound communication channels, as needed

KEY RESPONSIBILITIES

Direct Medical Sales

• Execute a high volume of direct medical sales lead identification and outreach for your region.
• Drive healthcare professional onboarding and continuing education through in-person and virtual education sessions, industry events and other channels. This may involve regional travel on a periodic basis, requiring independent planning.
• Support the development and implementation of medical education and primary research initiatives and channels.
• Conduct research and assessment of the therapeutic value of products, both existing and potential, and communicate outcomes with internal stakeholders and healthcare professionals.
• Assist with prioritisation of sales team activity through our sales funnel and CRM management rhythms.
• Maintain a clear and accurate record of sales activity within our CRM and other reporting tools to enable consistent and focused evaluation of performance against business goals.
• Assist in the ongoing refinement of Altum’s sales strategy and processes. Identify and implement continuous improvements.
• Consistently share knowledge gained from customer interaction and work cross-functionally in delivering market-facing initiatives.
• Build strong client and stakeholder relationships, understanding their needs and tailoring messages and communications to suit stakeholder context.
• Develop a strong knowledge of the Altum’s brands, ethos and products, and stay up to date with market movements and industry insights.
• Plan, coordinate and conduct regional travel where required.

Sales Operations

• Assist where required with healthcare practitioner and patient enquiries and feedback received via Kind Medical’s inbound customer contact channels including phone, email and kind.com.au.
• Support aspects of commercial analysis and reporting, garnering insight from direct sales activity and actual sales performance.

EXPERIENCE AND KEY CRITERIA

• Proven experience in customer or healthcare professional facing role/s within similar industries (e.g., Pharmaceuticals, Health & Wellness, Consumer Products), consulting, and/or a high-growth business setting.
• This role will be required to undertake coursework and achieve certification in Medicines Australia Code of Conduct curriculum. Prior attainment of this certification or equivalent knowledge will be favourable.
• Demonstrated success in a sales /education role.
• Excellent verbal and written communication skills.
• Proven stakeholder and client engagement experience.
• Experience using systems and platforms such as Google Suite, MS Word, Excel, and PowerPoint. Experience with HubSpot or other CRM systems is a plus.
• This role may involve independent and team travel to meet sales objectives.
• Comfortability with planning and conducting regional travel will be required.

Location: Melbourne, Victoria (preferred)