Address- Permanent Part-Time role, 72 hours per fortnight
- Support our consultant doctors as part of our greater Administration Team
- Make a Genuine Difference to the lives of our Patients receiving Cancer Treatments.
- Excellent Hourly Rate, 148 Sams Road, Mackay
- Learn more about our Mackay Centre: https://iconcancercentre.com.au/centre/mackay/
We have an opportunity for a Medical Secretary to join the team in Mackay. The overall purpose of this position is to provide high quality patient care and be the first point of call for Icon Cancer Centre clients. Reporting to the Administration Manager, you will be responsible for supporting our specialists, and the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues.
Key Responsibilities:
- Welcoming patients, collecting and entering personal details
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Attention to Detail highly valued
- Secretarial experience advantageous but not necessary
- Experience with Medicare, DVA and Private Health Insurance favourable
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology favourable
Who are we?
Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision – to deliver the best care possible, to as many people as possible, as close to home as possible.
Here’s why our people choose us
Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.
A few of our benefits
- Access to novated lease options via our partner RemServ: e.g., Pay for personal car, rego, insurance, fuel & servicing with before tax earnings, potentially saving thousands!
- Lucrative company-wide Rewards Portal: Discounts & Cash-Back across Experiences, Travel, Dining & Shopping (Save 4-5% at Woolworths, 10% of Booking.com!)
- Employee Assistance Program: Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories
- Access to paid parental leave and the ability to purchase annual leave
Excited to join us?
At Icon, build relationships that matter. Apply Now because At Icon, You Can.
Visit https://icongroup.global/en/careers/our-people/stories/ to read the stories of our incredible people.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
Keywords: Secretary, Day Hospital, Medical Reception, Administration, Ward Clerk, Medical Administration, Practice Management, Doctors Clinic, Hospital Officer
