Member Services Co-Ordinator

About the role

With growth comes the need to expand our team, so we’re looking for someone who has a professional approach to sales and customer care, great numerical and literacy skills; high attention to detail; ability to meet deadlines and a healthy outlook. 

This is a new and exciting role which combines a customer service with the opportunity to also earn commission through membership sales.

We are looking for someone who is passionate about changing lives and wants to build a successful career in the Health and Fitness industry.

Skills and experience

To be successful you will be:

- Goal orientated
- Self Motivated
- Approachable and well presented
- Can work well under high pressure and thrive in a busy environment
- Confident, engaging & compelling communicator
- An exceptional conversationalist (but even better listener) with a warm, friendly phone manner
- Able to demonstrate genuine passion for health & wellbeing

Previous Sales or Customer Service experience would be favorable. If you have previous people management experience there are opportunities to progress quickly for the right candidate.

Must be available to work some opening and closing shift and some weekend shifts.

You will be responsible for:
- Opening and closing the health club
- Front of house duties including handling phone calls, member enquires, sales administration
-  Liaising with Club Manager on monthly marketing strategies
-  Achieving monthly sales targets
-  Generating new business (currently only around 14% of the population engage in health clubs, so there are still plenty of people to spread the word to!)

Benefits and perks

South Pacific’s ongoing expansion plan not only offers multiple avenues for career expansion, but also gives all team members full access to all 6 of our state-of-the-art clubs, which include modern functional gym facilities and wellness zones. We have hundreds of Group Fitness classes per week, including yoga and reformer Pilates. Our St Kilda club even has a 25 M saltwater pool and boasts the world's first 3 Zone Altitude Training Facility.

About the business
Our passion for the Health and Fitness Industry is evident in the design and locations of our gyms; the professionalism and motivation of our staff and the commitment we have to our members. With confidence we can say that we are leaders in the fitness industry!

Excited about this opportunity, hit the Apply Now button to send your details to Shaye Ward, Club General Manager.