AddressWith over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Your Opportunity
As a Sales and Service Consultant, you will engage with current and potential members from your local area showcasing the value and benefits of our products and services. What you need to know Location: RAC Member Service Centre - Mandurah
Working hours: Monday to Friday 8.45am - 5.15pm (37.5 hours per week) Pay: From $59,197 + super + incentives + discounts! Training: You’ll be set up for success with a fully paid, in-depth structured training program directly delivered virtually to you by our professional Learning and Development Advisors. What will you be doing: Manage member enquiries by engaging with them in person or via phone/email Provide support and accurate general advice or up to date information on products and services.
Building and maintaining relationships with members recommending products tailored to suit their individual needs What we are looking for: As a member-based organisation, alignment to our values is essential, in addition to: A seasoned customer service professional with sales experience, ideally in a busy, multi-tasking environment. Experience in working to & achieving KPI’s/ targets individually & as part of a team.
Ability to adapt & flex within a changing work environment. Excellent communication skills with the ability to listen & relate well to others. Ability in demonstrating empathy and resilience in assisting members in difficult situations Strong computer literacy and ability to use many applications at once whilst having conversations Embrace and participate positively in change
What can we offer you? Secure a full-time, permanent position working within your local community Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities. Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
An inclusive & supportive environment, enabling all abilities to strive for success. Professional career development & ongoing training. Generous discounts on home, contents & car insurance, plus free roadside assistance.
Member benefits & opportunity to join a very active Social Club. We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. Apply with an online application - please send us your cover letter and CV showcasing what you can bring to the team.
Applications Close COB Friday 28th June 2024 We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. #BetterJourneysRAC RAC is a purpose-led member organisation.
Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our
State. Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.
Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA. RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences.
We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds. For any assistance please contact ***********@rac.com.au
