Membership Manager

• Membership Manager
• NFP Member Association
• Start date end of January/early February
• Temporary role ongoing for 4 months
• Located in Paramatta, NSW, 2150 – 10 minutes from train station
• Flexible working hours, hybrid role WFO & WFH
• $60 per hour + Super

About the Client:
A Not-for-Profit Member Association, supporting Public Schools within NSW. They are committed to a free public education system for all, regardless of gender, race, or culture. Their members assist in running the school canteens, OOSH, uniforms shops, bands, fetes, and fundraisers
About the Role:
This is an excellent opportunity for an experienced Membership Manager to lead a team of two direct reports, providing high quality member services across all channels and formats.
The ideal candidate will be passionate and confident, take initiative and demonstrate excellent stakeholder management capabilities. Ideally, you will have previous experience working within a member association or peak body, have a customer-focused approach, and strong mentor and leadership to develop your small team.
Duties include but are not limited to:

• Lead the member services team, providing coaching and performance management for staff
• Manage insurance services for members, including the relationship with the insurance provider
• Represent the organisation externally. This will include participation in high level meetings, and presenting at conferences and forums as required
• Lead ongoing digital transformation of the member experience, including data analysis and data driven campaigns to attract greater engagement
• Ensure that member record keeping meets best practice standards
• Drive continuous innovation and business development
• Navigate sensitivities in what can be a complex environment while maintaining professionalism and confidentiality

To be successful you will have:

• The ability to commence in this role end of January/early February, no notice periods please!
• Demonstrated management experience in a member services, customer services, or community development environment
• Highly developed written, oral communication, negotiation and presentation skills
• A flexible approach with the ability to deliver work on own initiative and under pressure
• Strong analytical capacity with the ability to implement data driven decision making

APPLY NOW, OPEN TO WHV!!
Alternatively, please call Nicole on 02 9093 4962 or email nicoled@beaumontpeople.com.au for more information.
Beaumont People specialise in temporary, permanent and contract recruitment for NFP organisations including membership, associations, peak bodies, and the arts. We have been contracted to recruit this role on a retained basis therefore please direct all enquiries to Alyssa on alyssa@beaumontpeople.com.au or call 02 9093 4925.
At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities. We do not discriminate based on race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.