Address
Form of work An exciting opportunity for Registered Nurse, Social worker, Psychologist or Occupational therapist with appropriate knowledge and skill in mental health triage and assessment to join our friendly and supportive team.
Employment Type: Permanent Full Time with Part Time considered
Position Classification: Health Clinician (Level 1/2)
Remuneration: $33.97 - $53.41 per hour
Hours Per Week: 38
Requisition ID: REQ353849
Salary:
Allied Health Professional Level 1/2: $34.01 - $49.28
Psychologist: $35.93 - $53.41
Registered Nurse: $33.97 - $47.69
Where you'll be working
Mental Health Telephone Access Line, Macquarie Hospital.
What you'll be doing
MHDA Declaration
Each person’s unique journey of recovery will be supported by mental health drug and alcohol services in a way that fosters hope, purpose and resilience.
MHDA Statement of Intention
The intention of the NSLHD MHDA is to provide recovery-oriented, trauma informed services that are guided by evidence based practices and collaboration.
Mental Health Telephone Access Line clinicians will be required to conduct mental health triage assessment over the phone and refer individuals to appropriate services within Northern Sydney Local Health District or to another appropriate service provider.
Clinicians will be required to document calls appropriately and maintain a high standard of customer service, including a timely response to incoming calls. The role will be both challenging and rewarding. As a frontline mental health clinician you may have contact with a wide range of callers with various mental health concerns, including people who may be in a highly distressed state, those needing longer-term mental health support, or others seeking general advice and assistance to help manage their mental health needs.
The position is permanent full time and is required to work as part of a 24 hour seven (7) day a week rotating roster.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:
Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
Tertiary qualifications as per clinical discipline (Nursing, Social Work, Occupational Therapy, Psychology) with full AHPRA registration or eligible for full membership with AASW.
Demonstrated experience working within mental health settings, and skills conducting mental health triages and assessments across the age-span.
Advanced written and oral communication skills, including the ability to effectively engage consumers over the telephone. Ability to liaise with internal and external stakeholders.
Ability to remain calm in stressful situations and challenging circumstances and
Ability to work both independently and as part of a team within a critical environment.
Ability to understand, interpret, and analyse complex issues with proven conceptual thinking skills for effective problem solving and decision making.
Advanced computer literacy with demonstrated experience in the use of Windows-based applications and touch typing skills
Need more information?
For role related queries or questions contact Fenty Susana on Fenty.Susana@health.nsw.gov.au or 02 8877 4070
All NSW Health workers are required to have two doses of a COVID-19 vaccine, as defined by NSW Health. Employees working in a clinical area or are required to attend clinical areas are considered category A. Category A positions are required to provide evidence of having received three doses of COVID-19 vaccine in accordance with the Australian Technical Advisory Group on Immunisation (TGA) and meet the requirements of the Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases Policy Directive.
Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate.
Applications Close: 27 February 2023
